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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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So far so good. No problem creating except it is not free
So far so good, fairly intuitive and well guided through the process
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Not being told upfront how much or that this service had a cost at all left me to utilize a lot of my time.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
You should let people know they would be charged at the end before staying on the website
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I'm disappointed you did't tell me at the beginning about the cost and could only access my work by paying. Transparency would have been nice.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
What a great tool! This really helped me to refine my resume and create a more professional document.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Great! Easy to use with guidance to look successful.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
There are a good variety of resume styles and inputing information is easy. A con would be that I can't manually go in and change spacing, category order, etc.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great help and love the bullet points and all the tips! Made it very simple and fast and easy.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
This was advertised as a FREE resume builder, which turned out to be untrue. Also there is no place to add clickable links, such as my LinkedIn Account
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Just wish it was free like it says it is. Isn't free to download or email it.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I don't know how I can get this awesome resume from me to employers. Can I save it to a thumb/jump drive?
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This was listed as a free service and it is not. I don't have time to redo the whole thing somewhere else, so I have to pay the fee, not happy.
Hello Jeff,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
The website clearly says "completely free" and "no CC needed". After two hours of composing I hit the print button at which time I received prompt for my card number. I called the company and was told that it is free to compose all I want, but costs to save or download. It is true, there is no free lunch.
Hello Michael,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Easy, and takes the anxiety out of building a resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Helped a lot with the wording so my resume sounds professional. Very easy to use
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The process was quick, easy and very user friendly, I will recommend this site to others.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great resume builder but hit the back button on the final page and it erased everything. I have to recreate the whole thing a second time.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Love the tips for content and examples - especially when resume is out of date and needs refreshing
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius