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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Quick and easy interface to use. Got my resume within 5 minutes with minimal effort once I completed my resume and uploaded it
You advertised free template then asked for payment to get the resume, should be up front with that before you ask for payment
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great help but lame that I didn't know the cost until I was completed with my resume
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Making this resume was quick, easy and professional
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great and easy to use, very direct and straightforward
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Amazing how simply adding a job title opens up so many job duties and responsibilities to add to your resume. Simply click to add, no typing! This will make anyone look professional.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Your website advertises FREE resume. But that is a lie. Only reason im using it and paying for it is because i need it last minute. BAD advertisement. Will not recommened to others.
Hello Alyssa,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Its too bad it's not really free like it states :(
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I cant edit the experience put in bullets or add a line to it
Hello Everjoice,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
SO EASY! I just needed to upload my existing resume - make some changes and then send it! It was fast and easy!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Great! This was a big help getting back into the work force
Thank you for your review! We are happy you enjoyed your experience.
Regards,
Resume Genius
This promised to be a no credit card needed to create and get resume, spent 25 minutes building to have to pay to get my resume. If I hadn't already invested so much time I would have started over on word processor myself.
Hello Audrey,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Good work on getting a resume in to get the job I want
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great for resume building, but I do hate that it is advertised as free, however when you go to download your resume it requires you to pay.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thought this was a Free Resume... what a joke. I will be cancelling after I get my copy.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Check out was very difficult, had to enter my card 4 different times. Called customer support and received no help.
Hello Dante,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Why are you charging kids in high school to help them build a resume.
Hello Brooklyn,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
So much easier than trying to format on Google Docs!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was very easy thought it was free but ended up having to pay
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This was a great experience. Very easy and streamlined.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius