On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Misleading by having to pay to get pdf at the very end
Easy to navigate and a variety of tools to help with the process
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was swifter, cleaner and much more professional than any other program I have ever used.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
NICE NICE NICE NICE NICE NICE NICE NICE NICE NICE NICE NICE NICE NICE NICE NICE NICE NICE NICE
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was a pain free resumé creating process i have used. When i have attempted to do an
"all-on-my-own-resume" they would take days or hours.
This took about 17 min.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
The system was easy and intuitive, however I feel that i was suckered into a payment that wasn't explained up front. Expected at least a single use with limited options for free as a trial but was then surprised with a necessary payment to DL.
Hello Charles,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Good except that I needed to go back to edit my resume at the end and it would only bring up a preview of the resume without the ability to edit. Please fix this! I will have to edit after download
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Only a 3 cause it says free but once again they charge you at the end when you try and get your resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
User friendly, made everything easy my resume is the best!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I think it is a great and useful website especially for someone still in college
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Already have a membership. Why charge the extra 3 dollars
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
N/a it's alright just hope I can cancel if need be like it explains
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to navigate, clean site look, and excellent ways to improve a resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far so good. Impressed with the ease of use. Let's see if I get the job...
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Amazing added bullets just had to put my personal information in and it did everything for us
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy. Not sure if it was the website or my internet but it took for ever for a few of the pages to load
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
There was no advanced transparency re: fee for resume template.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It said free, now I'm paying, not sure if I'll be able to access it other than the one PDF. Also, buggy trying to edit text.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Really easy to navigate and really happy how it came out.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use with plenty of good templates to choose from. Claims to be free but you have to pay if you want to download your resume. It's only about $3.00, but will cost $15.00 a month if you don't cancel, soooo not free as advertised
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Resume Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Mynor,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius