On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
You are advertising the service is free and then you charge $24
Would be great to have some extra support when you've added information into each section.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Saves tons of time with auto-format. Simply put enter the information and they do the rest!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I very much like how fast and easy this format is.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use, great recommended language throughout the guided resume-building experience, and great variety of resume formats available.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The experience was user-friendly and very helpful.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was very easy and the options were very professional
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This will be great provided I can cancel the auto renew.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
English was always my worst subject in school. Resume Genius gives me the confidence I need.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great! I'm finally feeling excited to start putting my resume out there now that it looks exactly how I want it!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Really like the format options and the ease of editing!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Pretty quick and easy to use. I like the multiple formats you can create.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Extremely easy and quick to create a professional looking resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It would be helpful to be able to move files with my tablet easier!
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You told it was free then made me pay. Im Sueing for false advertising
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great selection of descriptions provided in a concise manner
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very grateful for a quick and thorough resume build!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Very good is not enough to say how well this format works.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The site is easy to navigate and very user friendly.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Advertised as free, but I ended up having to pay for it...
Hello Taylor,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Jocelyn,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius