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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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So far so good. Easy to use and very helpful job descriptions
Pretty well contructed promps and formatting, just didn't like the bait and switch to make you pay for it at the end.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You fool people by charging this much money. This is useless
Hello Shrutika,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Fantastic, helpful, and just looks more professional
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Muy buena me ayudo mucho la ayuda que me brindaron
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was a very easy process, and I really loved the Choices of professional skills, and summary, to add to the résumé
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Mostly meets my needs...some things can't be edited the way I would like them
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
...
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Made this entire process much less stressful for me.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love the details and all the helpful data provided. Guiding you through the process step by step!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I will recommend this site to all those that I know, because it smooth and self-explanatory.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Really enjoy the different templates & that it doesn't take long to do your resume without the concern of it not meeting the requirements
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You guys are to expensive and don't send reminder of the subscription payment.
Hello Caroline,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Dont tell us it is free when at the end of the resume you charge us
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I already took the access before but not giving for the exact days.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I just hope u dont take more money than advertised
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use and I love the pre written duties piece!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Deal disclose you pay till the very end after all your hard work
Hello Adaku,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
All went well until I tried to unsuccessfully change the color on my professional cover letter.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius