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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
733
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
Follow Leslie M.
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So far so good
January 15, 2024

So far so good. Easy to use and very helpful job descriptions

Date of experience: January 15, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
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Pretty well contructed promps and formatting, just didn't like the bait and switch to make you pay for it at the end.

Date of experience: January 15, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

India
1 review
0 helpful votes
Follow SHRUTIKA U.
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You fool people by charging this much money. This is useless

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 15, 2024
Alexandra M. ResumeGenius Rep
over a year old

Hello Shrutika,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Brian V.
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Fantastic, helpful, and just looks more professional

Date of experience: January 15, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Yamilet E.
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Muy buena me ayudo mucho la ayuda que me brindaron

Date of experience: January 15, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Kelli W.
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This was a very easy process, and I really loved the Choices of professional skills, and summary, to add to the résumé

Date of experience: January 15, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Thailand
1 review
0 helpful votes
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Mostly meets my needs...
January 15, 2024

Mostly meets my needs...some things can't be edited the way I would like them

Date of experience: January 15, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Australia
1 review
0 helpful votes
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...
January 15, 2024

...

Date of experience: January 15, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow Zanthia X.
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Made this entire process much less stressful for me.

Date of experience: January 14, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow ROSALINDA R.
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Love the details and all the helpful data provided. Guiding you through the process step by step!

Date of experience: January 14, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Oumaro A.
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I will recommend this site to all those that I know, because it smooth and self-explanatory.

Date of experience: January 14, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Really enjoy the different templates & that it doesn't take long to do your resume without the concern of it not meeting the requirements

Date of experience: January 14, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Caroline A.
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You guys are to expensive and don't send reminder of the subscription payment.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 14, 2024
Alexandra M. ResumeGenius Rep
over a year old

Hello Caroline,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Georgia
2 reviews
0 helpful votes
Follow LaLoni Q.
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Dont tell us it is free when at the end of the resume you charge us

Date of experience: January 14, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Alabama
1 review
0 helpful votes
Follow MADHAV I.
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I already took the access before but not giving for the exact days.

Date of experience: January 14, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Australia
1 review
0 helpful votes
Follow Graham P.
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I just hope u dont take more money than advertised

Date of experience: January 14, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Patti H.
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Very easy to use and I love the pre written duties piece!

Date of experience: January 14, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Brandi P.
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Love it!
January 15, 2024

Love it! Ensures a functional resume is submitted each time

Date of experience: January 14, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Adaku C.
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Deal disclose you pay till the very end after all your hard work

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 14, 2024
Alexandra M. ResumeGenius Rep
over a year old

Hello Adaku,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Sandra K.
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All went well until I tried to unsuccessfully change the color on my professional cover letter.

Date of experience: January 14, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius