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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
733
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Florida
2 reviews
0 helpful votes
Follow Jasmine V.
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This was absolutely the easiest resume generator I have used and I have used plenty. I will say even better than ChatGPT! I highly recommend.

Date of experience: January 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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So far is easy to use
January 16, 2024

So far is easy to use. I have not viewed or printed my resume yet

Date of experience: January 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Too expensive, the service is very helpful but to pay above $20 was a bit much.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Francisco,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

West Virginia
1 review
0 helpful votes
Follow Zainab N.
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There is lack of flexibility when it comes to editing. Options should be more as well

Date of experience: January 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
2 reviews
0 helpful votes
Follow Stacie A.
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The tool was quick and easy to use and provided me a resume that looks very professional

Date of experience: January 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Daniel H.
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Felt super easy and nice and affordable definitely recommend 👍

Date of experience: January 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Bahi D.
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This is very awesome!
January 16, 2024

This is very awesome! I wish I'd done this sooner.

Date of experience: January 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Jennifer M.
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Amazingly quick and helpful in creating one's resume from scratch.

Date of experience: January 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow Louis M.
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The templates walk you through the criterias and assist with context perfectly, ensuring full all round attention to all allocated areas

Date of experience: January 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Advertised as free, then after completion you must pay a fee.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Joseph,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Cristopher X.
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The template looks professional and the building process was simple and intuitive

Date of experience: January 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Megan O.
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I would like more editing overall, not just editing a professional summary. The rest is great and I really like it.

Date of experience: January 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Donna H.
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Saved me, it's been 33 years since I wrote a resume

Date of experience: January 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
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Cannot change credit cards easily!
January 15, 2024

Cannot change credit cards easily!
Have to delete entire account and start a new account with a new email address. Very time consuming.

Date of experience: January 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Georgia Y.
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U say free but then to get my resume have to pay $2.95 and have automatic renewal! A scam. Please cancel after get resu,me. TY Georgia

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Georgia,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow HENRY G.
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There should be easy ways to add specific performance metrics

Date of experience: January 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow DENISE R.
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I like that it was easy to do by updating my current resume

Date of experience: January 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Kathleen V.
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It is misleading to make it appear that you can do one resume as a test and to then catch them at the point of download to demand money.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Kathleen,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Cassi F.
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Great resume builder, the price however is unappealing.

Date of experience: January 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Angel Q.
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Fast and convenient perfect timing for the help I needed!

Date of experience: January 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius