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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
725
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
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It said free and then i had to pay that was annoying

Date of experience: January 16, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
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Great so far
January 17, 2024

Great so far. I need to get the pdf and see if I can access everything

Date of experience: January 16, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Alabama
1 review
0 helpful votes
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Simple, organized and painless, just not free as the ad suggested.

Date of experience: January 16, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Alabama
1 review
0 helpful votes
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Loved it!
January 17, 2024

Loved it! Very easy for an aged individual who hasn't updated his resume in many years.

Date of experience: January 16, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Very straight forward and easy to create a resume in just 15 minutes!

Date of experience: January 16, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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This is a goal i have ha for 2 years and I keep putting it off. Not anymore! This was so easy, fast and professional!

Date of experience: January 16, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Wisconsin
1 review
0 helpful votes
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Only frustration it said free but there is a cost associated with it.

Date of experience: January 16, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Maddison C.
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Everything has been great, just waiting for my resume

Date of experience: January 16, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Love it, but it could be a bit more user friendly. So excited about my resume and cover letter though!

Date of experience: January 16, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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I wish there was a one time pay option, without an auto renew

Date of experience: January 16, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Super easy and helpful
January 17, 2024

Super easy and helpful. Made my resume look and feel so professional.

Date of experience: January 16, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
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It's hard to coherently convey work history, skills, education, and other relevant material after doing it for 20 years. This was a huge help and time saver for old, overeducated, and overexperienced people like me.

Date of experience: January 16, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

District of Columbia
1 review
0 helpful votes
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I don't like the bait and switch
February 9, 2024

I don't like the bait and switch. You all advertise as free, but in order to get the resume you have to pay.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 16, 2024
Alexandra M. ResumeGenius Rep
over a year old

Hello Angela,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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Building the resume was fast and easy
January 16, 2024

Building the resume was fast and easy. Did not realize there was a subscription cost till the end. Minus one star.

Date of experience: January 16, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Says site was free to use then after you spend the time building your resume it makes you pay for it. False advertising

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 16, 2024
Alexandra M. ResumeGenius Rep
over a year old

Hello Ayden,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Shana K.
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I have not completed my resume, so I will wait until I'm finished to review my experience.

Date of experience: January 16, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Indiana
1 review
0 helpful votes
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Fairly easy to use for a rookie, and an old one at that.

Date of experience: January 16, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Jarvis Y.
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I would like better professional summary options. Otherwise great product. Oh and maybe some Ai suggestions if a person chooses to write their own bullet points.

Date of experience: January 16, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Maine
1 review
0 helpful votes
Follow Cornell A.
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Cool information and resources to choose from this gives it the appearance of being more accurate and personable very well done!

Date of experience: January 16, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review! We are happy you enjoyed your experience.

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
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It was difficult to figure out what you were asking

Date of experience: January 16, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius