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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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The resume came out clean and concise, something my resume was needing
Easy and smart. This tool can help you find better word pairings and unique ways to position your content
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is a great site to use, except for the payment form. I tried with my primary credit card several times (VISA), and it didn't work. I ended up using my debit card (I prefer not to). No biggie, but I'd have given five stars if it had worked with my credit card.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Solid program that makes creating a resume a lot easier on my end.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I loved how easy it was to edit my current Resume to a new better looking one hopefully this will help me get a new job faster!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I needed help developing an up to date resume! Things have changed!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Helped me fine tune my resume with current wording and layout employers look for today. Thank you.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great and easy process to produce a well organized resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Nice to have it designed without thinking about it.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I don't appreciate not being told outright I had to pay for this
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very quick and easy resume with very helpful pre-fill options.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Its easy to use and so much clear then a lot of website
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I had trouble with the website erasing my work as I shifted back and forth between windows for information.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It started by mentioning that it is a "free" resume builder. However, it is not. No Paypal payment option.
Hello Sam,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Its been at least 10years since I made a resume. ResumeGenius helped me put it together is minutes. It also looks modern and sleek
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use, i like the templates, the suggestions are good, price is cheap
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Advertising is a scam. It says free and you go through the whole process just to still have to pay
Hello Alyssa,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Way faster and easier than i thought it would be. I definitely didnt want to spend all night revamping my resume. This was a big help!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius