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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Very easy to use. Guides you through the whole process
Love this site! So easy to navigate and so helpful. I get stumped on what kind of "corporate" lingo to use in my resume. This gives me a big confidence boost when sending it out!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
All I can say is Resume genius has made my life a lot easier. Love it, Love it.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was amazing thank u i got more help then i could have
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Why would you make me pay to make 1 resume, and not tell me that I would have to pay until I am finished and wanting to save it.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
*******111
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Loved how efficient this resume builder was! It made everything so easy for me.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I needed a quick update with an affordable price! Thank you!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Everything works great. I love that I can fill all the information in and have it flawlessly transfer between any template I choose. I also love the pre-loaded skills, abilities, jobsite tasks and summaries. They all seem very professionally worded and I feel more like a professional using them.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Incredibly helpful in building an improved CV from my previous one.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Only complaint is it says FREE but is not. Site is great however, you should be honest about cost up front.
Thank you
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This has been an easy and seamless way to update my resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I should not be forced to pay for a membership to get my resume.
Hello Megan,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
My search showed a free version which, I found, is not available.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you for making a tedious task actually enjoyable.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use, clear input forms, broad select of resume templates, incorporation of AI to generate starting language, etc.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You said it's free. But you ask me for money after I hit the download button. LIER
Hello Aye,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I would be pleased to have addition fields for entering contact information
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
So easy to navigate and generate a professional resume that was able to do it on my phone!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
You advertise that it's free, and at the end, you have to pay a fee
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius