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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
725
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Very easy to use
January 18, 2024

Very easy to use. Guides you through the whole process

Date of experience: January 18, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
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Love this site!
January 18, 2024

Love this site! So easy to navigate and so helpful. I get stumped on what kind of "corporate" lingo to use in my resume. This gives me a big confidence boost when sending it out!

Date of experience: January 18, 2024
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
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All I can say is Resume genius has made my life a lot easier. Love it, Love it.

Date of experience: January 18, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
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It was amazing thank u i got more help then i could have

Date of experience: January 18, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Dakota
1 review
0 helpful votes
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Why would you make me pay to make 1 resume, and not tell me that I would have to pay until I am finished and wanting to save it.

Date of experience: January 18, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
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*******111
January 18, 2024

*******111

Date of experience: January 18, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
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Loved how efficient this resume builder was! It made everything so easy for me.

Date of experience: January 18, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Mississippi
2 reviews
0 helpful votes
Follow Keisha M.
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I needed a quick update with an affordable price! Thank you!

Date of experience: January 18, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Everything works great
January 18, 2024

Everything works great. I love that I can fill all the information in and have it flawlessly transfer between any template I choose. I also love the pre-loaded skills, abilities, jobsite tasks and summaries. They all seem very professionally worded and I feel more like a professional using them.

Date of experience: January 18, 2024
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

South Africa
1 review
0 helpful votes
Follow Shayla K.
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Incredibly helpful in building an improved CV from my previous one.

Date of experience: January 18, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Tammy F.
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Only complaint is it says FREE but is not. Site is great however, you should be honest about cost up front.

Thank you

Date of experience: January 18, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
2 reviews
0 helpful votes
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This has been an easy and seamless way to update my resume.

Date of experience: January 18, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Kentucky
1 review
0 helpful votes
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I should not be forced to pay for a membership to get my resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 18, 2024
Alexandra M. ResumeGenius Rep
over a year old

Hello Megan,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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My search showed a free version which, I found, is not available.

Date of experience: January 18, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Colin W.
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Thank you for making a tedious task actually enjoyable.

Date of experience: January 18, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Switzerland
1 review
0 helpful votes
Follow Marc-André L.
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Easy to use, clear input forms, broad select of resume templates, incorporation of AI to generate starting language, etc.

Date of experience: January 18, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Aye Z.
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You said it's free
February 10, 2024

You said it's free. But you ask me for money after I hit the download button. LIER

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 18, 2024
Alexandra M. ResumeGenius Rep
over a year old

Hello Aye,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Indiana
1 review
0 helpful votes
Follow David K.
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I would be pleased to have addition fields for entering contact information

Date of experience: January 17, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
2 reviews
0 helpful votes
Follow srfordham X.
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So easy to navigate and generate a professional resume that was able to do it on my phone!

Date of experience: January 17, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Jessie L.
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You advertise that it's free, and at the end, you have to pay a fee

Date of experience: January 17, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius