Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
733
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
Follow Tiffany F.
Unfollow Tiffany F.
Share Review
Report Review

So easy to navigate and I am really pleased with the outcome!

Date of experience: January 21, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Delmi F.
Unfollow Delmi F.
Share Review
Report Review

When returning after saving, there is no where to login.

Date of experience: January 21, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Rhode Island
1 review
0 helpful votes
Follow Rob D.
Unfollow Rob D.
Share Review
Report Review

Love the program, but was not aware I would have to pay until AFTER spending hours designing my resume.

Date of experience: January 21, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New Hampshire
1 review
0 helpful votes
Follow Margaret F.
Unfollow Margaret F.
Share Review
Report Review

Love the pre-populated wording to match my job titles

Date of experience: January 21, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Brian D.
Unfollow Brian D.
Share Review
Report Review

To $#*!ing expensive!
February 14, 2024

To $#*!ing expensive! But you got me for the $2.95 congratulations.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 21, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Brian,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Christina C.
Unfollow Christina C.
Share Review
Report Review

It said it was free, then you get to the end have to pay? Liars!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 21, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Christina,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

GB
1 review
0 helpful votes
Follow Walid Q.
Unfollow Walid Q.
Share Review
Report Review

Being billed 18 quid is a lot of money for a single use service.

Date of experience: January 21, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Washington
2 reviews
0 helpful votes
Follow Rebecca G.
Unfollow Rebecca G.
Share Review
Report Review

The platform is really easy to use
January 21, 2024

The platform is really easy to use. I have used it for myself, but I also have been helping others out by creating awesome resumes and cover letters.

Date of experience: January 21, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

AE
1 review
0 helpful votes
Follow Sheikh N.
Unfollow Sheikh N.
Share Review
Report Review

Excellent way to prepare quick resume, very helpful

Date of experience: January 20, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
Follow Ann L.
Unfollow Ann L.
Share Review
Report Review

This was a quick and easy way to generate an updated resume

Date of experience: January 20, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Adrian M.
Unfollow Adrian M.
Share Review
Report Review

Still need to add fill in text
January 21, 2024

Still need to add fill in text. Don't know how easy that will be. Would love to give 5 stars but I haven't seen resume and I wasn't able to add fill in text yet..

Date of experience: January 20, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Missouri
1 review
0 helpful votes
Follow Heather Y.
Unfollow Heather Y.
Share Review
Report Review

This has taken so much stress off of me. Super easy.

Date of experience: January 20, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Thomas N.
Unfollow Thomas N.
Share Review
Report Review

So far, I'm quite impressed
January 21, 2024

So far, I'm quite impressed. I want to leave 5 star but I need more info. To be continued...

Date of experience: January 20, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Alejandro B.
Unfollow Alejandro B.
Share Review
Report Review

Easy and streamlined process made it a breeze to get my resume set up.

Date of experience: January 20, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Sarah V.
Unfollow Sarah V.
Share Review
Report Review

Very easy to use, but I don't like that it tries to trap you with a monthly payment after the 14 days.

Date of experience: January 20, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow Sigrid C.
Unfollow Sigrid C.
Share Review
Report Review

Parsing of my original resume was poor, especially you were not able to see the end dates of any of my work experience, defaulting it all to "present" and forcing me to put those dates in manually. Preview is misleading, making you think you have saved changes when you haven't, again leading to more work.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 20, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Sigrid,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Danielle N.
Unfollow Danielle N.
Share Review
Report Review

Helped me make my resume look professional and not very crappy looking.

Date of experience: January 20, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
2 reviews
0 helpful votes
Follow Julie L.
Unfollow Julie L.
Share Review
Report Review

Love the recommendations for every segment of my resume

Date of experience: January 20, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Christopher W.
Unfollow Christopher W.
Share Review
Report Review

Well my resume looks great!
January 20, 2024

Well my resume looks great! Was skeptical but here we are!

Date of experience: January 20, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Jerdary J.
Unfollow Jerdary J.
Share Review
Report Review

Very efficient and makes a quick resume in a very professional outlook. 10/10 recommend.

Date of experience: January 20, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius