On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Was quick and easy to create a professional looking resume.
The app has some glitch where it lost all the previous changes and I had to spend again 4 hours to update my resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Good experience, but misleading. Advertised as free, then charges $2.95 and have to cancel to avoid monthly charges.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very helpful format to build a high quality resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Is a simple site to use, however a little misleading on the free part as you will be prompted to choose a plan that cost money before you can even save your resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
- Has a wealth of options to update my personal resume with all kinds of professional recommendations!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Clean, great options, intuitive inputs, massive value
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super easy and streamlined. Loved all the templates to choose from for making my Student Pharmacist Curriculum Vitae
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I didn't think I'd have to pay, but it's not too bad if I remember to cancel.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was a nice experience. It was easy to populate the information
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
There was no mention of a charge at the beginning of building the resume. I did see the word free.
This action on your part is legal, but the lack of transparency is disappointing. I will not use this service again.
Hello Thomas,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very easy to complete resume and it looks very professional.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Still haven't seen final product so will update when I do
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Would have like to know it was a paid service before I went through it.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I would've given five stars if the original document I was editing didn't fully reset when I was about to be finished.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Helped me to make my skills stand out and 35 years worth of work experience much more concise.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great so far, I'd love to see the finished product.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Amazing, an awesome outlet to help assist with job search.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to follow and a reasonable amount of templates to use. A great springboard on which to clarify and organise skillsets and previous occupations
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Took all the stress away in such a challenging time in my life.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius