On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The site was helpful; it generates previous resumes and eliminate extra time spent.
Quick and easy. I love how I can edit things still even after transferring my old resume. Good price too for the quality resumes you can choose from
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I just got charged $95?
They tell you it's a trial period of 14 days and they'll charge a couple bucks. That is until you do decide to use their service and the first charge to my card was...you guessed it. $95.
Hello Zarafshan,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
When I get to get my resume saved it wanted me to pay the subscription for it
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Stellar AI! The templates are outstanding and simple and easy to use!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to you & incorporate my resume to help rebuild and update.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resumegenius helped me create a great resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good website for doing resumes I think you very much
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This really helped me to get a Resume' done quickly and professionally.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Im a student struggling to find a job, didnt expect for my resume to be hidden behind a paywall. Just made me a lil sad.
Hello Solana,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I do not appreciate spending all the time creating the resume before being told there is a charge to download it. You need to be upfront about it.
Hello Tracy,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
...
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Are you going to bill me the 23 dollars (or what ever it was) no matter what? Even if i just want to get the subscription and cancel right away for the 1 resume?
Have a different level of pricing for single time usage. Im sure your cancel rate it stupid high because of this
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
...
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Made this experience of writing a resume very enjoyable.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It is really helpful and easy to create a resume. Just add feature to edit resume in review mode, so i can make changes according to view.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Perfect, extremely helpful, helped get the job done, and helped me organize my thoughts and words.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I love the variety of resumes. The program was easy to use, and I enjoyed choosing what I needed. I absolutely loved it.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Free resume? No, I was charged after everything was input
Hello Dorena,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius