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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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So far I'm pleased with the resume, but I haven't had the opportunity to proofread it and reviewed it properly. I'm hoping that I do like the final product.
It was fast and easy to create a simple but great resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good help and professional looking results that were generated quickly.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Saying free resume and then charging after its built
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Excellent. Quick and simple. Just the way i want it.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I like all the premise power points based on job titles.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use and update resume, my current info ported over to the templates provided neatly with little to no editing. I would definitely recommend this site to someone looking to clean up their resume.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Most stress free way to write a professional looking resume!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
This website has good templates and a good interface but I'm disappointed because they said they were free but said you had to pay after you were finished creating your resume. On top of that Right when I got finished the first time, all my information deleted after spending 2 hours making my resume. It only took me 45 minuter the second time making it but still nonetheless I was extremely disappointed. Other than that the website is pretty good.
Hello Tristen,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I didn't know I had to pay until the end of the resume when I was finished.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Genuinely helps for people who have job experience or none at all. Love it
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use and helpful getting started in an overwhelming process
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I'm not finished yet you're asking for a rating too soon
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I wish this software had been around 20 years ago... beneficial!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Said it was free when I started then made me pay to get access
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This takes the overwhelm out of designing a resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It says its free until you get all the way to the end..
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use and helpful for generating better quality resume!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy and the Resume turned out better than I thought it would.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you ResumeGenius it truly is easy and very user friendly.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius