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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Next time tell me that i have to pay before spending an hour making a resume when i could have made a free one
Awesome sauce so far so good. I'm not much of a talker
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Nice tactics to create resume, however I am unable to change certain aspects of the resume such as US for the location. That does not make the resume look uniformed. I also do not like the idea that I would continue to pay for a resume when I can simply make it one time and fix it as needed.
Hello Kynda,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I liked building my resume but not finding out that it would cost me to download it.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Love how this website makes it so easy and fun to do
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
They make it very easy to navigate the website while creating the resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
NOt sure about payments/ What is the email to use to contact you?
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super easy resume looks great and highly professional. The process overall is very easy as well
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is very helpful at a very reasonable price. I am confident that with using ResumeGenius's platform, that I will be able to obtain the role that I am looking for.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It provides helpful tips and guidance through the process. Also, provides a user friendly interface as well as fun templates.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to create a resume because of the step by step process
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good but it would have been nice to know there was a charge and what it was ahead of time.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Its super easy to use, i love the user friendly interface. But when I went back to update some stuff on my resume after i was directed to the billing screen. It deleted all of my information except my contact. So i was forced to do the whole process over again before i could choose to purchase the subscription. Otherwise, fixing this problem would easily grant a 4 star rating!
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Went back and the information vanished, had to start over again, other than that, great site.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great experience, will definitely be using this again in the future.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super quick and easy and now I have a great looking resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Would prefer more color gradient options on resume. Also the resume upload was pretty clunky, I had to redo a lot of it.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The resume platform is stellar, however checking out with payment was unbelievably complicated and customer service was nonexistent. I spent an hour trying to figure out what the problem was and then had to use a company credit card although my bank card serves as a credit card as well. An email saying you'll get back to me in 24 hours after I've spent two hours making a résumé that is now going to have to be redone because I lost all of my edits is literally crazy. I have someone waiting on my résumé today.
Hello Gwen,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It was easy and didn't take more than a short amount of time to get one created.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Card declined, resume formats cannot be edited, and charged full monthly fee for the year up front as a monthly amount.
Hello Kimberly,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Gixsell,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius