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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Easy to navigate, wish there was a 1-time fee instead of having to call and cancel. Otherwise, good :)
Best experience with resume assistance! Efficient and cost effective! Very pleased with the results.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Super user friendly and gave professional options!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
This has helped to make my resume more professional
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It really helps to organize so people can appreciate the well put together resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You need to disclose that this is a paid resume builder. I spent over an hour putting everything in and changing it just to find out that I have to pay to get a resume. The only reason I paid is because I need to rebuild my resume and already put the time in. I guess this is the tactic, and unfortunately it worked on me.
Hello Charity,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I typically use indeed so my resume is set up on there,
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super Simple to use and very helpful in AI generated help. Will make my final verdict if it can get me a higher paying job...HA!
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thanks for the help. You were there for me when I needed it
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thanks for the help. You were there for me when I needed it
Looked it up said it was free wasted my time for 30 mins to find out im paying 3 dollar and you guys wiull hide the unsubscribe button, rahhhh America
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was super easy to navigate through and super-fast to complete.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Efficient and fast. Bullet points are a nice touch.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use and has lots of suggestion. I will recommend this site to my co-workers and friends
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Fantastic service, who knew building a resume could be so easy these days, not only does it make the formatting a breeze, the recommendations to your descriptions and summary are a game changer.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
If there was a way to indent more on bullet listing s
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I uploaded my previous resume however, in the transferred version on RG, I wasn't able to edit my work experience
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
My experiments as a teacher is a great role model for the children and intelligent very enthusiastic.I'm so flexible to work in a team.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
*******+6
95
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I could insert a photo. Adding a photo can greatly enhance the visual appeal of the content
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very quick and user friendly. What would have taken me hours to create took minutes.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius