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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
729
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Maine
1 review
0 helpful votes
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Easy to use site!
April 2, 2026

Easy to use site! I look forward to using you folks again in the near future. Thank You!

Date of experience: March 23, 2026
Alexandra M. ResumeGenius Rep
28 minutes ago

We appreciate your positive review! It’s wonderful to hear that Resume Genius supported you in creating a great resume. Good luck with your job search!

Regards,
Resume Genius

California
1 review
0 helpful votes
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Good formats and I like how it helps you edit anything you want on it

Date of experience: March 23, 2026
Alexandra M. ResumeGenius Rep
28 minutes ago

Hi, we are happy to read your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Kansas
1 review
0 helpful votes
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Easy to use
April 2, 2026

Easy to use. Reasonable price. I enjoyed the quick bullets points. They helped me finish the resume quickly

Date of experience: March 23, 2026
Alexandra M. ResumeGenius Rep
1 hour ago

We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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I don't like how you asked for payment AFTER I already completed my resume. Being more upfront about your fees is better business practice.

Date of experience: March 23, 2026
Alexandra M. ResumeGenius Rep
3 hours ago

We appreciate your feedback! We're always working to improve our platform, and insights like yours help us make meaningful updates. Thank you for sharing your thoughts!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Great help!
April 2, 2026

Great help! Needed to update my resume quickly and get ready to submit

Date of experience: March 23, 2026
Alexandra M. ResumeGenius Rep
3 hours ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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The experience was quick and easy which was what I needed in the moment

Date of experience: March 23, 2026
Alexandra M. ResumeGenius Rep
4 hours ago

We’re so glad you had a positive experience! Thank you for choosing Resume Genius to help with your resume. Best of luck in landing your ideal job!

Regards,
Resume Genius

Virginia
2 reviews
0 helpful votes
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User friendly for the average person. I was a little upset even though it said free that I had to pay to get my resume. I'm glad it was a small fee.

Date of experience: March 23, 2026
Alexandra M. ResumeGenius Rep
6 hours ago

Thank you for your feedback. It´s good to know you found our website user-friendly and enjoyed your experience. We wish you the best in your job search.

Regards,
Resume Genius

Arkansas
1 review
0 helpful votes
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Writing resumes is time-consuming, and being that they need to be tailored for each position applying for, it is tedious... This simplifies that process and allows customization for each position.

Date of experience: March 23, 2026
Alexandra M. ResumeGenius Rep
6 hours ago

Thank you for your kind feedback! We’re thrilled that our tools made a difference in your resume process.

Regards,
Resume Genius

Kansas
1 review
0 helpful votes
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This is a fantastic tool to create a professional resume. I definitely will be using this again.

Date of experience: March 23, 2026
Alexandra M. ResumeGenius Rep
10 hours ago

Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
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So far so good!
April 2, 2026

So far so good! The resume tool is really helpful. I was hesitant to use a resume builder because I wasn't sure if it would be beneficial but I'm starting to feel optimistic about using resume genius!

Date of experience: March 22, 2026
Alexandra M. ResumeGenius Rep
18 hours ago

Your feedback is invaluable to us! We’re happy to know that Resume Genius played a role in your resume creation.

Regards,
Resume Genius

Oregon
1 review
1 helpful vote
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Predatory billing tactics
April 1, 2026

Predatory billing tactics. I spent an hour crafting my resume and got hit by a hidden paywall. And it's a SUBSCRIPTION. Nobody needs a resume subscription, let alone a $30 one. Absolutely ridiculous.

Date of experience: March 22, 2026
Alexandra M. ResumeGenius Rep
20 hours ago

Hello,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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QUICK EASY TO FOLLOW INSTRUCTIONS QUICK EASY TO FOLLOW INSTRUCTIONS QUICK EASY TO FOLLOW INSTRUCTIONS QUICK EASY TO FOLLOW INSTRUCTIONS QUICK EASY TO FOLLOW INSTRUCTIONS QUICK EASY TO FOLLOW INSTRUCTIONS

Date of experience: March 22, 2026
Alexandra M. ResumeGenius Rep
20 hours ago

We appreciate your positive review! It’s wonderful to hear that Resume Genius supported you in creating a great resume. Good luck with your job search!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Nice set up
April 1, 2026

Nice set up. EASTY to add and be able to go back and ensure everything was correct. I likes the numerous types of resumes that were available

Date of experience: March 22, 2026
Alexandra M. ResumeGenius Rep
22 hours ago

We’re grateful for your support! It’s great to know that Resume Genius helped you achieve your resume goals. Wishing you all the best in your job search!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Once I receive feedback on the actual resume, I will be able to accurately provide detailed satisfaction or dissatisfaction with the product.

Date of experience: March 22, 2026
Alexandra M. ResumeGenius Rep
1 day ago

Thank you for taking the time to give us a good rating! We're confident that Resume Genius will help you achieve your resume goals. We wish you the best of luck in your job search!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Good experience
April 1, 2026

Good experience. Find really easy to navigate. Editing information found very easy. AI generated recommendations were specific to the profession.quiet amazing.

Date of experience: March 22, 2026
Alexandra M. ResumeGenius Rep
1 day ago

Hi, we are happy to read your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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Pretty good but it's offerred as free BUT, once you've done the work you have to pay to get your resume, that's false advertising and unfair. If it's free, then it should be free!

Date of experience: March 21, 2026
Alexandra M. ResumeGenius Rep
2 days ago

Hello, thank you for sharing your feedback. We're sorry to hear that your experience was not what you expected. At the moment, some of our features are available through a paid subscription, but you can still access and download several free resume templates directly from our website. Many users find these templates helpful when creating their resumes without a subscription.

In the following link you will find the step-by-step instructions to find the templates: https://www.tiktok.com/@resumegenius/video/7368691994987629841.

Please let us know if you have any questions.

Best regards,
Resume Genius

Maine
1 review
0 helpful votes
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Extremely helpful, I never thought it could be so easy to use and have such a great looking resume.

Date of experience: March 21, 2026
Alexandra M. ResumeGenius Rep
2 days ago

We’re so glad you had a positive experience! Thank you for choosing Resume Genius to help with your resume. Best of luck in landing your ideal job!

Regards,
Resume Genius

West Virginia
1 review
0 helpful votes
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Organized and clear, best resume builder i have used. Nice formats. Do not like how AI is generated against our will for bullet points

Date of experience: March 21, 2026
Alexandra M. ResumeGenius Rep
2 days ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Rhode Island
1 review
0 helpful votes
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Should have been more up front that this would be a fee for service. It indicated it was free. Also, I find the editing functions of the various resume sections to be clunky: being able to re-order bullet points in a certifications section, for example, should be simpler --- rather than having to cut and paste in and out of each line/block.

Date of experience: March 21, 2026
Alexandra M. ResumeGenius Rep
2 days ago

We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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It was quick and easy but the requirement of 50 characters in order to finish this part out leaves something to be desired, 25 perhaps might be a better number.

Date of experience: March 21, 2026
Alexandra M. ResumeGenius Rep
2 days ago

Thank you for taking the time to give us a good rating, and we apologize for any inconvenience! We're confident that Resume Genius will help you achieve your resume goals. The best in your job search!

Regards,
Resume Genius