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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
733
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Mississippi
1 review
0 helpful votes
Follow Allyson Z.
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Love the ease of creating a resume and all the help resume genius provides!

Date of experience: March 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
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Do not label something free if you have to pay for it. False advertising is really annoying and I will not be using this website again.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Alexander,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Louisiana
1 review
0 helpful votes
Follow Tyler K.
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The pre fab setups that are available are very helpful to get your mind working in the way people want to see.

Date of experience: March 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Miguel U.
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Wow!
April 4, 2024

Wow! This was very easy! Time saver. Thank you so much!

Date of experience: March 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
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There is a minimal cost
April 4, 2024

There is a minimal cost. It would be nice to know that before I spent the time building a "Free" resume.

Date of experience: March 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Sarah U.
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Super streamlined and easy to follow. Finished my resume in 30 minutes!

Date of experience: March 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Oregon
1 review
0 helpful votes
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I hate hitting a pay wall
April 4, 2024

I hate hitting a pay wall. Don't advertise as free if you are going charge on the back end.

Date of experience: March 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Missouri
1 review
0 helpful votes
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Great and easy to access loved the breeze of it all

Date of experience: March 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Love it, by far the best website I have came upon!

Date of experience: March 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow Lily B.
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Please Have a Save button Even for version, before you buy it. Was annoying to hit the back button before buying because I forgot to add something only to find my entire resume was gone

Date of experience: March 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
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I am not sure how to cancel and I see I will charged 29.00 in 14 -days I need to reevaluate my subsr

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Babette,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

NL
1 review
0 helpful votes
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I searched online for free resume resources and your company appeared

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Andrea,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow Adam P.
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Would be good if there was a one off payment option for the 1 resume. Other than that great website to help build a good looking resume. Thanks

Date of experience: March 24, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow ELIZABETH G.
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Thought it was free, but oh well nothing is anymore.

Date of experience: March 24, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Hawaii
1 review
0 helpful votes
Follow Allan S.
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Thank you for the very excellent resume that I did for my husband

Date of experience: March 24, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow YIANNI I.
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I like the formats and that it accurately captures and moves my information around.

Date of experience: March 24, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

KR
1 review
0 helpful votes
Follow Seoho K.
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After spending so much time writing a resume not mentioning it will be charged is not fair.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 24, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Seoho,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Samuel T.
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The process was streamlined and simple. Plus, I've never had a resume that looks this polished and professional.

Date of experience: March 24, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Diane O.
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Misleads you into thinking the resume is free until you've already invested too much time

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 24, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Diane,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Adam P.
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Awesome layout and very easy to create your resume!

Date of experience: March 24, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius