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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Screw you and your credit card processing. Allow anonymous funding sources, you $#*!s.
Easy to make a resume that look like it was done by a pro. Everything is set up for you.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Tell me I will be paying in beginning not the end free my $#*!!
Hello Kelly,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It would've better if we could rearrange the sections
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resume form kept resetting instead of saving entered information; pricing options were all deliberately deceptive. Was not the best first impression.
Hello Rayne,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
;)*******625
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was the best choice for me it was very easy to navigate through. I love it.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I went to change what resume template I wanted after selecting one and being brought to the payment page. And when I went back to change it, it deleted ALL MY INFORMATION! I could not find it anywhere. Not even with opening all my history tabs. I had to START ALL OVER! After spending an HOUR creating my resume and deciding what information and descriptions to use.
Hello Adalie,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Ispent an hour on a resume, paid the fee and now I downloaded a blank paper.
Hello Mia,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Seems easy, but i do not have the resume yet
Thank you very much very easy and really helps a person shine
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use and the finished product looks great
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It has a habit of losing what you stored while creating.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Helpful and easy to make my resume more professional
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very good, I had no problems using the website and it helped a lot
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The website was quite useful in offering many templates to fit any needs.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
ResumeGenius is perfect for creating and updating your resume! It's so easy.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It's predatory that I was only informed payment was required once I had built a CV. The UI/UX is great; be transparent about your pricing.
Hello Joe,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
The payment process is troublesome. Also, should show the price first before users build their resume
Hello Celine,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Decent resume builder. Auto renew subscriptions are a scam! Especially when not disclosed up front.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Seamlessly efficient and easy to use. Love that it gives you suggestions and examples.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Mia,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius