Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Michele B.
Unfollow Michele B.
Share Review
Report Review

Nice to be able to put it all together so quickly.

Date of experience: April 9, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Jennifer Q.
Unfollow Jennifer Q.
Share Review
Report Review

Easier than I thought
April 20, 2024

Easier than I thought. I was dreading the process.

Date of experience: April 9, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Christine Q.
Unfollow Christine Q.
Share Review
Report Review

Great experience
April 20, 2024
Updated review

Great experience. Thank you for making it so easy to do.

Date of experience: April 9, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius


Nice easy experience
April 20, 2024
Previous review

Nice easy experience. Thank you for making it so easy.

Date of experience: April 9, 2024
Texas
1 review
0 helpful votes
Follow JEAN V.
Unfollow JEAN V.
Share Review
Report Review

I am glad to have completed my resume using resumegenius.

Date of experience: April 9, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Sandra H.
Unfollow Sandra H.
Share Review
Report Review

Awesome!
April 20, 2024

Awesome! Having a quick help in using the proper vocabulary..

Date of experience: April 9, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Shannon J.
Unfollow Shannon J.
Share Review
Report Review

Saving was tricky
April 20, 2024

Saving was tricky - lost my data and started over twice

Date of experience: April 9, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Nevada
1 review
0 helpful votes
Follow Caroline W.
Unfollow Caroline W.
Share Review
Report Review

I did not appreciate the emails saying I would never get a job without your service, thats very aggressive in and negative

Date of experience: April 9, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
Follow EMILIO Y.
Unfollow EMILIO Y.
Share Review
Report Review

Very easy to use and came with lots of easy options to add to your resume

Date of experience: April 9, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Ashley B.
Unfollow Ashley B.
Share Review
Report Review

Resumegenius.com helped me add that extra information to make my resume look professional, organized and in a quick and timely manner.

Date of experience: April 9, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Katrina Y.
Unfollow Katrina Y.
Share Review
Report Review

Easy to use
April 19, 2024

Easy to use. I like the auto fills and the ability to type in my own wording.

Date of experience: April 9, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
Follow Michael W.
Unfollow Michael W.
Share Review
Report Review

So far, so good
April 19, 2024

So far, so good. Some changes I would like to make are not able to be done.

Date of experience: April 9, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Karen Q.
Unfollow Karen Q.
Share Review
Report Review

Entering dates is not easy
April 19, 2024

Entering dates is not easy. Scrolling more than a couple years is difficult.

Date of experience: April 9, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Garwood G.
Unfollow Garwood G.
Share Review
Report Review

You advertise as free and then charge a fee at the end.

Date of experience: April 9, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Leanne R.
Unfollow Leanne R.
Share Review
Report Review

Easy and had statements i would never have been able to think to use

Date of experience: April 9, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
2 reviews
0 helpful votes
Follow Kevin T.
Unfollow Kevin T.
Share Review
Report Review

Pretty good but things got really slow when you use the browsers back button

Date of experience: April 9, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Lisa G.
Unfollow Lisa G.
Share Review
Report Review

Easy quick helpfully and added things I isn't think of

Date of experience: April 9, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Kansas
1 review
0 helpful votes
Follow Lori E.
Unfollow Lori E.
Share Review
Report Review

Very Easy to use & follow
April 19, 2024

Very Easy to use & follow. Professional resume done easily.

Date of experience: April 9, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Nevada
1 review
0 helpful votes
Follow Robert G.
Unfollow Robert G.
Share Review
Report Review

Everything was perfect
April 19, 2024

Everything was perfect. If I can cancel my subscription on time with no trouble you'll earn a 100 percent score.

Date of experience: April 9, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
Follow Linda O.
Unfollow Linda O.
Share Review
Report Review

Should be noting at start that there is a cost if you want to copy or download resume created here. Initially implies it's free which is not true.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 9, 2024
Alexandra M. ResumeGenius Rep
over a year old

Hello Linda,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Christina P.
Unfollow Christina P.
Share Review
Report Review

They advertise some free resumes and then make you go through a paywall. I was so desperate to finally finish my resume i went through with it but decided to try to use a gift card because I didn't feel comfortable. It still didn't work, and they practically push you to use a credit/debit card

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 9, 2024
Alexandra M. ResumeGenius Rep
over a year old

Hello Christina,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius