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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
738
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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So quick and easy!
April 20, 2024

So quick and easy! Super user friendly and love the quick fill options.

Date of experience: April 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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It feels like a bait and switch
April 20, 2024

It feels like a bait and switch. Online it says free, but nothing is free. Also, I had issues trying to change the over all summary. I could delete, but not add words.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Erica,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Minnesota
2 reviews
0 helpful votes
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Has been over 20 years so this made it really easy to update

Date of experience: April 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
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I love how easy this was
April 20, 2024

I love how easy this was. I didn't like that it was advertised as free and then you require a fee and membership. But I do believe your product is worth the 3-dollar fee. Simply wish you had a one-time purchase option and was not led to believe it was free.

Date of experience: April 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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I thought this was free but it wasn't. I have signed up to use all of the document offers.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Sheila,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Resume Genius was a great experience everything runs smoothly.

Date of experience: April 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arizona
2 reviews
0 helpful votes
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The process can be a bit confusing
April 20, 2024

The process can be a bit confusing. But, I am trying and like what I see so far.

Date of experience: April 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Don't advertise the tool as " free" if there is a fee at the end of it

Date of experience: April 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Singapore
1 review
0 helpful votes
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Really easy to get my existing CV professionally formatted

Date of experience: April 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
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Super easy to use the site
April 20, 2024

Super easy to use the site. Pretty straight forward.

Date of experience: April 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Candice B.
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I love the ease of use and the multitude of options available in creating my resume. It has been 30 years since I was last asked for a resume and I appreciated seeing the new styles and AI assistance.

Date of experience: April 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Great experience so far
April 20, 2024

Great experience so far. Easy to use and helpful suggestions

Date of experience: April 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Nice to be able to put it all together so quickly.

Date of experience: April 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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Easier than I thought
April 20, 2024

Easier than I thought. I was dreading the process.

Date of experience: April 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
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Great experience
April 20, 2024
Updated review

Great experience. Thank you for making it so easy to do.

Date of experience: April 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius


Nice easy experience
April 20, 2024
Previous review

Nice easy experience. Thank you for making it so easy.

Date of experience: April 9, 2024
Texas
1 review
0 helpful votes
Follow JEAN V.
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I am glad to have completed my resume using resumegenius.

Date of experience: April 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Awesome!
April 20, 2024

Awesome! Having a quick help in using the proper vocabulary..

Date of experience: April 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
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Saving was tricky
April 20, 2024

Saving was tricky - lost my data and started over twice

Date of experience: April 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Nevada
1 review
0 helpful votes
Follow Caroline W.
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I did not appreciate the emails saying I would never get a job without your service, thats very aggressive in and negative

Date of experience: April 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
Follow EMILIO Y.
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Very easy to use and came with lots of easy options to add to your resume

Date of experience: April 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius