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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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So quick and easy! Super user friendly and love the quick fill options.
It feels like a bait and switch. Online it says free, but nothing is free. Also, I had issues trying to change the over all summary. I could delete, but not add words.
Hello Erica,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Has been over 20 years so this made it really easy to update
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I love how easy this was. I didn't like that it was advertised as free and then you require a fee and membership. But I do believe your product is worth the 3-dollar fee. Simply wish you had a one-time purchase option and was not led to believe it was free.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I thought this was free but it wasn't. I have signed up to use all of the document offers.
Hello Sheila,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Resume Genius was a great experience everything runs smoothly.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The process can be a bit confusing. But, I am trying and like what I see so far.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Don't advertise the tool as " free" if there is a fee at the end of it
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Really easy to get my existing CV professionally formatted
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I love the ease of use and the multitude of options available in creating my resume. It has been 30 years since I was last asked for a resume and I appreciated seeing the new styles and AI assistance.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Nice to be able to put it all together so quickly.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easier than I thought. I was dreading the process.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great experience. Thank you for making it so easy to do.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Nice easy experience. Thank you for making it so easy.
I am glad to have completed my resume using resumegenius.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Awesome! Having a quick help in using the proper vocabulary..
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Saving was tricky - lost my data and started over twice
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I did not appreciate the emails saying I would never get a job without your service, thats very aggressive in and negative
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very easy to use and came with lots of easy options to add to your resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius