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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Your website was advertised as "free" and then after you go through all the trouble of filling out the information and hit the button to receive you resume, that is when your company informed me that I had to pay for the service.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
They force you to buy a membership as if you need a monthly resume subscription there is no way to pay for a one time service and that is not upfront on the website.
Hello Isaiah,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Would not accept my normal Visa I use but would not say why.
Hello Anthony,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Great website with many suggestions on how to improve your resume!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It's so easy to use and has many templates to choose from!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I appreciate the help with the wording, but the limit of characters in the job title section is frustrating.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resumegenius really knows how to take your skills and put into the proper context.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super easy to create your resume and they have lots of cute options. I had some issues with the program while downloading my resume afterwards but finally got it figured out.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy experience. Super user friendly user friendly
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was so easy and helpful and made it effortless.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Not many options for Risk and Compliance when generating pre-filled experiences or options for the summary
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very easy to use. It would have taken very long and of less quality if I had done this on my own. Their program allowed me to remember the skills I had practiced all these years and was able to include those in my resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to navigate; adapts current resume to that best suited for job application
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great. I would recommend this service to my friends and relatives
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Extremely helpful for someone who has not had to have a resume in 10 years
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Really simple to use and a variety of templates. Really like this!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
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Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius