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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Kentucky
1 review
0 helpful votes
Follow Nicholas G.
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Very quick and easy to understand the layout and process for a professional resume. 10/10

Date of experience: April 17, 2024
Alexandra M. β€” ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Oklahoma
1 review
0 helpful votes
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Your website was advertised as "free" and then after you go through all the trouble of filling out the information and hit the button to receive you resume, that is when your company informed me that I had to pay for the service.

Date of experience: April 17, 2024
Alexandra M. β€” ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
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They force you to buy a membership as if you need a monthly resume subscription there is no way to pay for a one time service and that is not upfront on the website.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 17, 2024
Alexandra M. β€” ResumeGenius Rep
over a year old

Hello Isaiah,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Would not accept my normal Visa I use but would not say why.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 17, 2024
Alexandra M. β€” ResumeGenius Rep
over a year old

Hello Anthony,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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Great website with many suggestions on how to improve your resume!

Date of experience: April 17, 2024
Alexandra M. β€” ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Missouri
2 reviews
0 helpful votes
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It's so easy to use and has many templates to choose from!

Date of experience: April 17, 2024
Alexandra M. β€” ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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I appreciate the help with the wording, but the limit of characters in the job title section is frustrating.

Date of experience: April 17, 2024
Alexandra M. β€” ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Buenisima para hacer tus curriculm vitae

Date of experience: April 16, 2024
Alexandra M. β€” ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Resumegenius really knows how to take your skills and put into the proper context.

Date of experience: April 16, 2024
Alexandra M. β€” ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Wisconsin
1 review
0 helpful votes
Follow Starr I.
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Super easy to create your resume and they have lots of cute options. I had some issues with the program while downloading my resume afterwards but finally got it figured out.

Date of experience: April 16, 2024
Alexandra M. β€” ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Very easy experience
April 27, 2024

Very easy experience. Super user friendly user friendly

Date of experience: April 16, 2024
Alexandra M. β€” ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Wyoming
1 review
0 helpful votes
Follow Kristina F.
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It was so easy and helpful and made it effortless.

Date of experience: April 16, 2024
Alexandra M. β€” ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

GB
1 review
0 helpful votes
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Not many options for Risk and Compliance when generating pre-filled experiences or options for the summary

Date of experience: April 16, 2024
Alexandra M. β€” ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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Very easy to use
April 27, 2024

Very easy to use. It would have taken very long and of less quality if I had done this on my own. Their program allowed me to remember the skills I had practiced all these years and was able to include those in my resume.

Date of experience: April 16, 2024
Alexandra M. β€” ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Jessica Y.
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Easy to navigate; adapts current resume to that best suited for job application

Date of experience: April 16, 2024
Alexandra M. β€” ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Great
April 26, 2024

Great. I would recommend this service to my friends and relatives

Date of experience: April 16, 2024
Alexandra M. β€” ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Sean G.
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Extremely helpful for someone who has not had to have a resume in 10 years

Date of experience: April 16, 2024
Alexandra M. β€” ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
3 reviews
0 helpful votes
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Really simple to use and a variety of templates. Really like this!

Date of experience: April 16, 2024
Alexandra M. β€” ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Idaho
1 review
0 helpful votes
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Time consuming
April 26, 2024

Time consuming. Difficult to modify standard phrases offered sometimes

Date of experience: April 16, 2024
Alexandra M. β€” ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Wisconsin
1 review
0 helpful votes
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Date of experience: April 16, 2024
Alexandra M. β€” ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius