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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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For forcing me to pay for a 23$ every 4 weeks for one resume.
Hello Kevin,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I am loving this. Its always daunting preparing a resume and this made it easy
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I thought resumegenius was a free service, but I'm unable to download anything without a payment. Not what I was expecting.
I have paid for a 14-day trial, again, not what I was expecting, but after 3 hours of typing I don't have much of a choice.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Awesome, easy to follow and easy to understand and very simple to make
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very interesting and educational. It's modern and classy
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The program was a Great program. Easy to navigate, simple to understand
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This has been a very good experience so far. It has also been very easy to use.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for assisting in preparing this resume. I will recommend my friends to utilize this opportunity.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The best for creating professional looking resumes, with the help of AI it made every step so simple. Love so many template designs!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It is a great site and very easy to navigate. Loved how it completed it for me based on the information I entered.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great step-by-step experience. Like the bullet point suggestions
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far so good. There were no issues with the set up and it got me going in the right direction.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Your service was totally awesome and very easy to follow
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Nice good askjdhasdkfjshdvksjdhvsdkjfhsdkfjhsdfkj bkwdjbakjaskajs
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The format is nice and it's extremely easy to use! It's a great tool.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent service, easy to use, and provides a variety of results.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick to put together and very efficient! I enjoyed how I was able to assist in everything generating.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Fast and super quick to use. I needed a resume fast.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius