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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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It took slightly longer than expected but the final result was worth the wait. It remains to be seen whether or not it results in a proofreading job, which is what I am looking for.
I haven't seen the finished product yet but process was great
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resume building is pretty straight forward. "free" and pricing are kind of deceptive.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
My card was charged twice for services not rendered when I called customer service they were unavailable. I have to wait through the weekend to get a refund, this impedes on my budget since I originally paid for a full yr prescriptin.
Hello ShaNee,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Thank you, very easy to use. User friendly with great samples
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Appears well done. Straight forward and self-prompting. The ability to parse existing resume is helpful.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far so good, hoping for good results. Easier than I thought it would be
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great process and templates set up! It was very effective. Clear instructions and choices.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
The with resume genius was great they helped me out a lot in completing my updated resume that was urgent for me to complete thank you so much for your services
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Service is great - thank you. The recommendations provided were spot on and the formatting options are top-notch.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Really great service, would use again if needed for another resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was an easy and helpful process. I've needed to update my resume for about a year and kept procrastinating.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great but need a one time purchase for one resume. There are many subscription offers but not a one time purchase for the one needed. Only option is a 14 day trial that auto renews at a high price
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I highly recommend this software. It was quick effective and easy to use. It allowed me to not only enhance my résumé, but make it look way more appealing and it was not time-consuming. It took about 20 minutes.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was such an easy means of acquiring a resume. For my teaching experience, the suggestions available for use were so much of what we actually use in the classroom setting.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resumegenius is very organized, well versed, extremely helpful.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to navigate and the options available are subject to everyone
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Helpful service and a lot of options but too expensive for new graduates
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Relatively easy to use, I would recommend this site for first-time resume building and making a good base.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It is good but some stuff is weird you know like i dont want to have to put a starting year and stuff like that and an exact address
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius