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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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The experience went well, everything was easy. I got my work done, and got my resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great Service and fast very easy, great for a fast turn around
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was a really smooth experience, very helpful and great insight.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use. Pop up solutions make it resume look professional.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Helpful platform for so many resume options to choose from!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent options and quick to use. Would recommend to others
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This online resume was easy to use and offered many suggestions.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use program that simplifies the effort required to making a resume from scratch. Thanks Resume Genius!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use, different formats to chose from and great recommendations
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Because you advertised resume building for free, then required a payment. Shame on you.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It should have been clearer that this cost money. It seemed to be free.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Seems simple so far. I like all the options it offers to generate ideas.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Should have option to just reverse jobs by date. I've had multiple jobs.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I have not printed my resume, so it is hard to say at this moment
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Long payment process, really I can not move forward until I put 50 characters in this space. So silly.!
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Loved the experience! Made a daunting task so easy and looks professional!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use; the AI suggested options are really great with professional presentation
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very intuitive and user friendly. Surprised at the ease of use. Will recommend to others.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
IT is not right to say free resume and then charge at end. Be clear upfront for charges. Wasting time and stealing money is very bad way
Hello Deepa,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius