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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Don't waste my time then surprise me with a charge $#*!ty company practice.
Very easy format and gave good recommendations on what to add to your resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent help with descriptions of job titles and history.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was good. Really easy to use just to many options by that's awesome on my end
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
User friendly simple to navigate, surplus choices and styles
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Still figuring thing out need to do a cover letter now...
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This service was quick and easy to use. Streamlined a formerly tedious process. It made developing a resume more efficient and increased the professionalism of the resulting product with high-quality templates and effective and concise word selection.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Very easy to work with and excellent options to choose from in creating an exceptional resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good resume wording. I really like the different layout options
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I loved the experience! Easy to use and access different formats.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Not so "free" but thanks for helping me out today with my resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is so much more user friendly than anything I've used and there are so many templates to choose from!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Overall pretty good, but don't like the auto charge feature!
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The designs are awesome, I just wish I would have seen the charge for the template before I spent an hour typing everything in.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I feel like I was tricked into thinking this service was free.
Thank you, Amy. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quite affordable using the 14 day option and user friendly!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Good easy question to point turned out great for the price I will use again
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Your program was quick and easy to follow. I like the different formats that I had to choose from for my resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far It's been okay for me. But wait until I'm going to chancel this. I do not need monthly paying fee for accessing my resume. I just need one copy of it.
Thank you,
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius