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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Easy to use and would recommend to others. Made updating my resume less stressful.
Easy to use and very user friendly. Will recommend to friends and family
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to complete and very helpful. Great guidance and step by step instructions.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Awesome I loved the work and it was very easy to follow directions!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was easy to use and efficient.
I added my previous resume to update to a newer and better template with effective points.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Ok, would have appreciated knowing it would cost before starting
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great place to get a resume fixed hope
It helps some one else.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far so good. Very satisfied with your resume format. Great time saving tool
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Amazing quality very easy to use simple and very functional
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It's great super fast and super helpful it's hard to remember old jobs and the things you did that counted in them and they come up with better ways to word what you did professionally
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very fast and easy to use. Did not take so long to fill it out. Bullet point's helped out a lot.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Perfect the help was awesome Help save me so much time Thank you
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your assistants. Great help on guiding me through. I will recommend to others about this website
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So Easy! The process takes you step by step and helps you efficiently get to your goal.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Seems easy.
It seemed easy. Now Im having to write 50 freaking words about it so Ive changed my mind.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to follow instructions
Excellent formatting /genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
While completing my resume, I found it to be so Quick and easy.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I don't like the advertisement that it's a free service when in reality you have to pay for the resume at the end. I would prefer a one time download not a subscription.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
We were looking for a free template for a 16 year old's first resume and this site said yours was free. After doing all the work of building it we were unable to print it unless we signed up and paid money. That is not free!
Hello Jade,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
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Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius