Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Seems simple enough! The simple questions the prompts asked you fill them in and answer the questions and the AI put it in various formats that I could choose from. Was really much easier than writing a resume from scratch in the past.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was a very easy process and I loved the prompts that i can select and make them my own later
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good it was easy to work with thank yougood it was easy to work with thank yougood it was easy to work with thank you
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I thought it was free so this was deceptive advertisement. I don't mind paying just don't like to go through all this work then can't access it without paying. Shady
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Pleased with the product so far, not happy about the need to cancel the credit card to avoid unnecessary charges in the future.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Excellent Tool and very easy to make resume. It was very hard for me initial to prepare my resume but this tool is helping lot
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You've made my Resume into a keeper. I needed something today and you made it happen
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The easiest way to build your resume when your time is constrained.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was easy and quick.excellent choices for resume and a very helpful operator.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far so good. Easy and the auto builder seems to work well with uploaded resumes
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use and very efficient. Love how it gives you every tool needed to supply a good resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great place if you need help with your resume. Lots of options to choose from.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was very user friendly, and I would recommend to anyone. It was non stressful
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This process makes it SO much easier to come up with the words
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great easy to do and made it a way to get it done, for minimal cost
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use, thank you for making it a pain free experience
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was easy, not sure why it took me so long to do. I took me step by step and use AI that really helped.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It has been a splendid and easy to use program that has greatly proved to be helpful.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It made it easy to fill out and understand. Just wish it was free
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius