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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Very good website and very easy to use and create your resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Awsome. Though, your google link says 'free' and it wasn't. I mean, $2.95 isn't a lot, wouldn't hurt to tell the truth up front. Otherwise was a great experience thank you!
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Outstanding very easy and literally guides you the whole way
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was a very difficult process ad the required 50 characters are even more ridiculous
Hello Paige,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Everything went well
I liked the information about the job description and content
Really helped me streamline my resine
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good and easy to use. To produce a resume was truthfully easy on this Resume Genius.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Using this site is very quick and easy. The suggestions to add make it very user friendly.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great features with lots of options. Very happy with the website.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was good and easy and was very helpful in tips showing me what I needed
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I loved how easy this was to use and how helpful. The reason I gave a 2-star rating is the deception with advertising. This was advertised as "free", however, to access the completed resume, payment is required.
For the service, I would give 5 stars. For the advertising of services, 1 star.
Hello Charles,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It was and easy fast experience, I would absolutely recommend this to someone else.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy resume builder and I highly recommend. There is a small fee to use the service.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Detailed, easy to navigate, well written examples, professional layout
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Enjoyed how fast and easy this was to build a current and up to date resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to follow, loved the suggested information that was provided
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Friendly and Easy to navigate. Thanks very much, excited about the process.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great experience. It gave me everything i was looking for to create this resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The site is misleading because it advertised for free and then made you pay for it and enroll in a monthly subscription. I don't mind paying for the resume, but the monthly subscription is extremely off putting and makes me not want to recommend this site to anyone. We will see how "easy" it is to cancel. I have a feeling it will be easier to cancel my credit card but I hope I am wrong.
Building the resume was great and very easy. If it wasn't for the shady subscription I would have given this site a 5 for sure.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I have not used it enough to make a detailsed comment at this point i will use in more details and provide further comments later
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius