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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Very easy to accomplish what i was looking for. Would recommend this service.
Trying to pay was a frustrating issue. And this survey is frustrating having to use a minimum number of letters.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you so much Helping me set this up save me so much time. Too Easy Thank you
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was a easy app to use and I needed a resume for work, Its been 6 years since i worked at my last job and now I have to look for a new job that requires a resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Needed to compile something and this came up as a tool but when downloading document option came up then it was time to pay.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Its really easy to use and helpful and hopefully will help me land a great job
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The process was simple and very helpful. The suggestion were good.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was so easy updating my Resume with Resume Genius! I would recommend them to anyone!
You made our day with your review! Thank you!
Regards,
Resume Genius
"Free" resume builder. False advertising at its finest...
Hello Benjamin,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Great app enjoyed using it and it did what I needed it to do. Try it
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent,easy to use. Every helpful with the template. Overall like the product
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
OK, it was easy to create the resume but then it was super complicated to make the payment.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was a very good experience the ease of building my resume is very much appreciated
The content and choices available at your site is very good
You made our day with your review! Thank you!
Regards,
Resume Genius
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Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy to use especially on the go. Nice formats with easy to read fonts.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Pretty happy with the resume, but not sure how the second page is going to look as it only shows it in preview as one very long page. Also wishes there was a resume template with a photo on it.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
My edited resume got lost while refreshing. Had to do it again
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use, quick, like the preloaded templates. Only issue, don't advertise free at the beginning and then created a bill which has to be paid before you can access the resume you built.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
So easy and I really like that I had help to build my qualifications.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy and Great options. I like the side bar for choosing skills.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius