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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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I don't need the AI bull crap. My resume was fine, I just couldn't get it to stop messing up when I tried moving it back into a more updated version of word and was in a time crunch.
I like this tool however having after accidentally removing the dot which indicates points under experience I cannot find how to put it back with my keyboard.
Hi,
We are genuinely sorry for any inconvenience. In order to help you with your request, please share any information that could help us locate your account at your convenience ([email protected]). Or you can contact us at 1 (866) 215-9048, Monday to Friday, 8 AM – Midnight EDT. Thank you!
Regards,
Resume Genius
"FREE" such a scam. Advertised as free but as soon as the resume is completed you have to pay, just like all of the other sites. Terrible
Hello,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
I enjoyed the Services, though I was only just needing a Lite Touch-Up /Update and an Amazing Job Winning Professional Resume. As well a an upbeat Cover Letter.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
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Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.
Regards,
Resume Genius
Hopefully this will work, I'm looking forward to my new job and if this works will use it in the future, filling out this 50 word essay I could use without
Thank you for your feedback! We're confident that Resume Genius will help you achieve your resume goals. We wish you the best of luck in your job search!
Regards,
Resume Genius
Inputs reference phone numbers wrong, wont let you change how to want to write it in with so many things everything is pre set. Thought it was free but then had to pay for a trial to get the resume I actually wanted. Spent 2 hours trying to do this
Hello,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
So far so good! It was easy to build my resume. I especially liked the varied templates from modern to classic. I did the one year subscription to continue to tweak and improve my resume. I think the yearly subscription is the best deal!
We’re grateful for your support! It’s great to know that Resume Genius helped you achieve your resume goals. Wishing you all the best in your job search!
Regards,
Resume Genius
I would like to see the download first. In saying that It seems very easy and professional and looking forward to see how easy it is to edit as this was a quick draft on limited timeframe
Thank you for your feedback! We're confident that Resume Genius will help you achieve your resume goals. We wish you the best of luck in your job search!
Regards,
Resume Genius
Good Create a professional resume in minutes with our 100% free resume builder. Access 100+ resume samples and AI-powered writing assistance
Thank you for taking the time to share your thoughts! We’re thrilled that our service helped you in your resume journey. Wishing you the best in your job applications!
Regards,
Resume Genius
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Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.
Regards,
Resume Genius
You made it sound like it was free. It seems like you lied, be upfront and don't wait till the customer feels like they have no choice. You scam someone after they put in a lot of work
We appreciate your feedback! We're always working to improve our platform, and insights like yours help us make meaningful updates. Thank you for sharing your thoughts!
Regards,
Resume Genius
Had a hard time checking out. Had to try 3 different cards! Why does this have to be at least 50 characters? Just want my resume.
We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!
Regards,
Resume Genius
I was so scared to try this resume builder. I am a 60-year-old Registered Nurse who desperately needed to upgrade my resume. Resume builder made it easy. Thank you!
Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!
Regards,
Resume Genius
I went thru all of this work to only find out there was a fee! NOT HAPPY and your system did not even complete a proper spell check!
Hello,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
The resume temples are professional and visually appealing. However, I wish I was able to the edit the order of the sections and fonts and text size within sections.
We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!
Regards,
Resume Genius
Experience was smooth. Program advanced anticipating what I would need or want to do next. Variety of template styles to choose from once all of my info was entered, My purpose in visiting the sight to was to generate an updated resume compared to the previous one used … so other than perhaps adding a few new details I had all the information I needed right at my hand! Extremely useful friendly and adaptable.
We’re grateful for your support! It’s great to know that Resume Genius helped you achieve your resume goals. Wishing you all the best in your job search!
Regards,
Resume Genius
Super easy! Super quick! Resume Genius is super efficient and saves so so so much time! God only knows how long this would've taken without this resource! Thank you for providing such!
We’re so glad you had a positive experience! Thank you for choosing Resume Genius to help with your resume. Best of luck in landing your ideal job!
Regards,
Resume Genius
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Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.
Regards,
Resume Genius
I don't like that you have to pay. It is rather annoying to input in each section and the jobs kept being listed out of order.
Thank you for your input! Your suggestions help us fine-tune our platform to better serve our users. We’ll be sure to review this as we continue to enhance our services.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!
Regards,
Resume Genius