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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
730
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
Follow Jennifer M.
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Went well except when I was 90% done with my resume, for some reason only half of it showed up on my screen. It took myself and kids about 20 minutes to figure out a solution, which was creating a bookmark and then opening it up.

Date of experience: February 24, 2026
Alexandra M. ResumeGenius Rep
4 weeks ago

We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!

Regards,
Resume Genius

California
1 review
0 helpful votes
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This site made it very simple and quick to create my resume. I especially like the resume summary your site provided at the end.

Date of experience: February 24, 2026
New Jersey
1 review
0 helpful votes
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I enjoyed having the ability to upload my existing resume so I didn't have to start from scratch. The interface is super user friendly, literally walking me through things step by step. There was a slight glitch at the end where it wouldn't save some of the smaller details about my references (ie titles, relationship to me) but overall pretty great experience. It made my resume update super easy and timely

Date of experience: February 23, 2026
Alexandra M. ResumeGenius Rep
4 weeks ago

Thank you for your encouraging words! We’re pleased that Resume Genius met your expectations. We wish you success as you pursue new opportunities!

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Jennifer G.
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My experience with resume genius I would have to pay. It was very helpful on times I was able to finish my résumé in quick but effortlessly and easy. Way in no time so I felt comfortable with the experience

Date of experience: February 23, 2026
Alexandra M. ResumeGenius Rep
4 weeks ago

We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
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Could've had more job titles available with better descriptions of duties. If you were military there's not much available for your job title.

Date of experience: February 23, 2026
Alexandra M. ResumeGenius Rep
4 weeks ago

We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow REBECCA J.
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Very easy to use and design was better than anything I could've come up with. I've not used AI before and I sincerely hope that this can improve my chances of a career change and improvement.

Date of experience: February 23, 2026
Alexandra M. ResumeGenius Rep
4 weeks ago

We’re grateful for your support! It’s great to know that Resume Genius helped you achieve your resume goals. Wishing you all the best in your job search!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Easy to Use
March 5, 2026
Updated review

The site made it easy to upload my resume, make changes, and choose a desired format. My resume looks much better than before.

Date of experience: February 23, 2026
Alexandra M. ResumeGenius Rep
4 weeks ago

Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.

Regards,
Resume Genius


The system was easy to use, inexpensive, and gave useful options that could be used to make my resume easier to read

Date of experience: February 19, 2026
Canada
1 review
0 helpful votes
Follow Jennifer W.
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This service has been very easy to use, fantastic! I really appreciated the suggested bullet points, it really made my resume look much more impressive.

Date of experience: February 23, 2026
Alexandra M. ResumeGenius Rep
4 weeks ago

We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
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Everything was great until I felt tricked into paying. I recognize services cost money, however there was no indication of cost prior to that point. It even said so on the Google result that I clicked on. I liked what you were advertising so I clicked your link.

It ever feels good to feel fooled.

Now I have to go figure out how to unsubscribe to this. I swear to you—this better not be hard to do or else your TrustPilot reviews will hear about it.

Date of experience: February 22, 2026
Alexandra M. ResumeGenius Rep
4 weeks ago

Hello,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Lisa R.
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Glad to have help writing my resume. I had the information but actually putting it correctly into a template is where resumegenious was extremely helpful!

Date of experience: February 22, 2026
Alexandra M. ResumeGenius Rep
4 weeks ago

We’re grateful for your support! It’s great to know that Resume Genius helped you achieve your resume goals. Wishing you all the best in your job search!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Very genius
March 4, 2026

Very genius. I love the fact that when you can't seem to find the words, resume genius knows exactly how to put words together. I will definitely recommend resume genius to my family and friends.

Date of experience: February 22, 2026
Alexandra M. ResumeGenius Rep
4 weeks ago

Thank you for your encouraging words! We’re pleased that Resume Genius met your expectations. We wish you success as you pursue new opportunities!

Regards,
Resume Genius

Kentucky
1 review
0 helpful votes
Follow Rhonda G.
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Great workjhjnhbhjhjbhnkjkjhkjhbk.jbhjbhjhbhjb,mbbn

Date of experience: February 22, 2026
Alexandra M. ResumeGenius Rep
4 weeks ago

We’re grateful for your support! It’s great to know that Resume Genius helped you achieve your resume goals. Wishing you all the best in your job search!

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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It is advertised as free
March 4, 2026

It is advertised as free. This is deceptive marketing. I did not enjoy the process but the program was pretty easy to use. I just thought i would get more out of it and that it was free or i could edit my resume without monthly billing being mandatory,

Date of experience: February 21, 2026
Alexandra M. ResumeGenius Rep
1 month ago

Hello, thank you for your feedback! We apologize for any confusion—while some features do require a paid subscription, we're happy to share some good news!

Resume Genius does offer free resume templates that you can use without a subscription. To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841. We hope this helps you get the most out of our free tools.

If you have any questions or need further assistance, we're always here to help!

Regards,
Resume Genius.

Arizona
1 review
0 helpful votes
Follow Veronique D.
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All I can say is, I should have come here first! The builder allows you to just create your resume sans the drama. There are plenty of awesome formats and colors to choose from. As I said, I should have come here first!

Date of experience: February 20, 2026
Alexandra M. ResumeGenius Rep
1 month ago

Thank you for your encouraging words! We’re pleased that Resume Genius met your expectations. We wish you success as you pursue new opportunities!

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow Cheryl P.
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It was very easy and helpful to set up. There were several templates to choose from. Directions throughout whole process were easy to follow.

Date of experience: February 20, 2026
Alexandra M. ResumeGenius Rep
1 month ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Eric M.
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So far my experience was great until the end. I wish I could just skip the survey and get my resume. I appreciate the help it looks great. I will use this again in the future if there isn't several more steps after this one.

Date of experience: February 20, 2026
Alexandra M. ResumeGenius Rep
1 month ago

We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Sarah H.
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Because it is a subscription pay service when i only plan to use this once. Should have a option to pay one time as needed when actually used. Will de cancelling.

Date of experience: February 20, 2026
Alexandra M. ResumeGenius Rep
1 month ago

Hello,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Andrea A.
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Because everything now costs money, used to be able to do all this without paying for every single app out there. Is ridiculous

Date of experience: February 20, 2026
Alexandra M. ResumeGenius Rep
1 month ago

Hello, thank you for your feedback! We apologize for any confusion—while some features do require a paid subscription, we're happy to share some good news!

Resume Genius does offer free resume templates that you can use without a subscription. To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841. We hope this helps you get the most out of our free tools.

If you have any questions or need further assistance, we're always here to help!

Regards,
Resume Genius.

South Carolina
1 review
0 helpful votes
Follow KEVIN G.
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Helpful but may be missing how to link in AI. Plus I hit the back button one and lost a good bit of input. Program should have a warning

Date of experience: February 20, 2026
Alexandra M. ResumeGenius Rep
1 month ago

We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!

Regards,
Resume Genius

Montana
1 review
0 helpful votes
Follow Diane A.
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Easy
March 2, 2026

Easy. Made updating my resume so much simpler. More time to apply for jobs rather than obsessing over writing the perfect resume.

Date of experience: February 20, 2026
Alexandra M. ResumeGenius Rep
1 month ago

Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.

Regards,
Resume Genius