On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Quick and easy. I used some prompts but mostly choose my own wording to be tailored and not cookie cutter.Needs more offered for specialized areas for my career field.
Easy to use but price was not given up front- it was advertised as a free template, the only option to get your resume after you spend all the time working on it is to pay $23.95 monthly subscription.
Hello Melissa,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It was very great! I enjoyed this! Haven't done this before, my experience was great!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Nice it was fast and easy to get everything was straight forward and easy to understand
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Smooth navigation, easy to update. More choices. Different types of resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I wish you could edit the formats. I like aspects of each but there isn't a template that has all of the aspects formatted how I would like. Other than that, I think it's great.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thanks i am in a rush to update an extremely dated resume. This was efficient and easy to macigate
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You said its free and its not free.if you say something is free it should be free that's why I used it.then I had to pay money after I spent a lot of time filling out my resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very quick and easy to use
Everyone can use it and they have no issues
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use, and from the first attempt, it takes only a few minutes.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great templets. Great options for effective wording. Especially great for those of us who are not gifted in the art or wording.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great. Everything was easy to follow and looks professional.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy and professional. Hit all the points I was hoping to. Well done.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great resource. Just didn't like the way the Education section was presented.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is really excellent to build a fantastic Resume. Hope I will get a job offer quickly.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was a good experience to make resume with resume builder.it helped me a lot to make my resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Well presented resume.
Thank you for helping me out to prepare professional resume in minute
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Perfection thank you for your service and help with the challenge of creating a resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You scam of desperate people by advertising as free then charging
Hello Ben,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius