Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I felt extremely comfortable right from the start. I am so impressed that you all have not only invented such technology, but it is used by millions every day and it makes my life easier. Thank you!
Love it very happy with ResumeGenius. It made my resume putting together so much easier than I thought it would be. Thank you!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy process to fill in. All of the salient points were captured. This resource helped to remove a lot of the nerves about this entire process.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great for first time resume seekers! I was provided with all skills in a professional
Manner.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love the suggestions and options of templates. The guided format takes away from the overwhelming experience of creating a resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
First time let see First time let see First time let see First time let see First time let see First time let see
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great it was very easy and very convenient and I am holy with this service
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I've had a great experience using resume genius. It has cut down time in editing my resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent quick resume. Loved that it helped me come up with bullet points when I was unable to think of things myself. My resume will now look very thought out and put together.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far, the experience is good! I have to wait and see the final results and the ease of cancelling
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I wasn't a fan of the screen layout, while trying to add job duties I couldn't edit.
Hello Gavyn,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It was easy, quick and helped me set up a professional looking resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
AI made it very easy to complete the resume. It gave suggestions to use.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It is very easy to follow along, love the recommendations throughout the process
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you
Very much for assistance regarded updating my resume
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The site is wonderful with lots of options. Truly helpful and for $2.95 you cannot beat it
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Wow thanks. I am quickly typing, as I am on a tight schedule today trying this out.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Did not say payment required. When started resume pas posted free resume;-[
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
So far so good I will type more words so I can get to my resume..
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
..I liked the ease of uploading an old resume as well as the different options to choose from to update it
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius