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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Super easy and helpful to build my federal resume from my private resume PDF. Help me add in skills and build my expertise traits.
Ease of use in filling out the resume and very helpful inputs
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy and very quick to use. I am happy with the resume!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You said it was free then charged me after it was all done. Tricksters.
Hello Jamie,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Still discovering but so far it's good i hope it will be a good experience
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Outstanding program. Very useful and no too time consuming
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super easy site, was able to make a resume after 20 years at one jon
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love this website! Easy and painless in helping create a new resume. 10/10 Would consider this company when needing help to put together a resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Said it was free when i clicked this site then made my resume and it made me pay.
Hello Andi,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very easy to use. Will update once I get my resume. Haven't received it yet
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love it, ease of use very helpful to set up after not writing.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to understand and comprehensive suggestions
Price/features liked also
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was nice. I enjoyed the simplicity of it and how quick it was.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was fast easy to use and very helpful i recommend to any one
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It would be 5 if you were upfront about pricing and the automatic renewal.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you so much this has made my resume creation much easier and this is more affordable than most services.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use! Quickly added my info for me. Will recommend to someone else.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I needed a resume quick, and this was so fast and easy to use and send
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far so good I just completed my resume. Easy to use templates
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius