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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
Follow Uzochukwu E.
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The experience is good
August 22, 2024

The experience is good. It has added to my knowledge on how to prepare a resume in the future.

Date of experience: August 12, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Was gread but haven't received resume yet. Demanding 50 characters when the process isn't over yet is a liitle presumptious.

Date of experience: August 12, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
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Quick and easy
August 22, 2024

Quick and easy. Was able to get on, update and add. Thank you
The information and direction are great

Date of experience: August 12, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Very easy and precise, and U enjoyed the automated skills and bullet points

Date of experience: August 12, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
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This said it was a free resume builder and now I'm being told i have to pay after spending all that time creating my resume. Additionally, there was some things I wanted to add like references but all I had were phone numbers to put in and this site was forcing me to also list emails but I didn't have emails so i wasn't able to add references at all. So it would've been nice just to have more control over my own resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 12, 2024
Alexandra M. ResumeGenius Rep
over a year old

Hello Elizabeth,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Louisiana
2 reviews
0 helpful votes
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I just purchased i can give a rating yet. So far its gonna be a 0star rating if i have yo keep doing these!

Date of experience: August 12, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Louisiana
1 review
0 helpful votes
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Had to pay 4 it but it was a good and eas resume to make thats all

Date of experience: August 12, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Terry M.
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Very helpful for the future
August 22, 2024

Very helpful for the future. Resume was a way to start. Asked great questions for me to answer.

Date of experience: August 12, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Erica T.
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Excellent for people who struggle to list their skills and time to write a tradional resume.

Date of experience: August 12, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Seyyedeh F.
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Good and helpful it was very nice and guided me to go through my resume i feel confident now tnx so much

Date of experience: August 12, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Lisa H.
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It's not free but I need this resume so i paid. Please don't get us by saying it's free.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 12, 2024
Alexandra M. ResumeGenius Rep
over a year old

Hello Lisa,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Iowa
1 review
0 helpful votes
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Very easy to use and very professional. It came out alot better than I expected.

Thank You

Date of experience: August 12, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Mexico
1 review
0 helpful votes
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Amazing, very helpful and easy
August 22, 2024

Amazing, very helpful and easy. I would recommend to everyone

Date of experience: August 12, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Nancy I.
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Efficient and easy, simple to use with good templates and great

Date of experience: August 12, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
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Super simple
August 22, 2024

Super simple. Better than other sites. Make sure to cancel when done

Date of experience: August 12, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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Very helpful and easy to use
August 22, 2024

Very helpful and easy to use. I thought it was going to be much more painful. There wasn't a template I saw that included a photo option? Did I miss that...

Date of experience: August 12, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow MIGUEL W.
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Why do i need to make this 150 letters long? What is this moms Spaghetti?

Date of experience: August 11, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Connecticut
1 review
0 helpful votes
Follow Taher H.
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This site was very easy to navigate
August 22, 2024

This site was very easy to navigate. It was extremely helpful directing me to what was the best bullet points to use. I would highly recommend.

Date of experience: August 11, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
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Very pleased with this program
August 22, 2024

Very pleased with this program. Easy to use and the option to import an existing resume that needed updating made the process so much easier.

Date of experience: August 11, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Aliza X.
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Very expensive it should cost less I didn't realize the cost until after i was finished so then of course i paid it because I need the resume

Date of experience: August 11, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius