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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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The payment and credit card issue was frustrating, as it didn't take my Mastercard.
It was very excellent experience. I will love it if added more features
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was helpful, didn't know you would have to pay to access your resume after putting the work in. You should be more upfront about that
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was a lot easier remembering the things to add with the guide from the app. Thanks. Sometimes we forget what's important and having the info help is great.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Amazing and easy. I was able to navigate the website and upload my already made resume and add on to it.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This website is extremely helpful and made me feel more confident.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I found site online. In just a few minutes I was able to complete my resume. Very easy and simple.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was a super great help, really insightful on some of the recommendations/tips given
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful! I have never made a resume before and this made it super easy to understand and get started.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great service! I loved how the program helped automate responses
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Really loved the help! Lots of format selections and helpful suggestions.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great Platform, Very Easy to Use, very happy with it. Will always use it.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was easy to use and very professional. I like the automated responses.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super easy and helpful! Made everything streamlined with what I needed
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use quick and easy to follow instructions I'll use this when needed
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and Easy! The process was professional and easy to follow. I recommend this process to anyone.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
False ad saying it would be free. Wouldn't have took the time to build my resume, had I known otherwise.
Hello LaMonica,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I found it was effortless to edit my a ready existing resume using this tool.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Upon reentering the job market my resume format hasn't been updated in 20 years. The option and ease of use your site offers made it stress free for me. Thank you
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius