Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy to use and convenient. Would highly recommend to others.
I think you should be more upfront that it costs money, not go through entire process of making resume and get sent a pay page at the end of process. Other than that, it's a really great tool.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This has been an easy, stress-free way to build my resume when I didn't know where to start!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great experience and very easy to use
I will recommend to all
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This website was easy to use and provided helpful information.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very Good Condition and very helpful resources and options.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was recommended by a friend and this was way better then Canva!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It's so easy to use, it made it so easy to create my resume, I wouls recommend to all who need to make a resume, It's so simple & useful
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I found this is an excellent tool. Very efficient and practical.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to do & very professional. I liked the way they summarize your experience
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick efficient and easy helpful resourceful will recommend you to my family and friends
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to navigate input was easy auto populate was on point
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use. I loved it. I will be using it again if needed
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was easy and very good. I liked the way the resume was worded with advanced English descriptive words.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Pretty simple to use and like design options and tips provided.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I like the auto recommendations. They are really close to my current job duties and skills.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Not so extraordinary features. Just basic. Not competitive
Hello Mohamed,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Good and quick. Provided great examples for jobs. Provided excellent info.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was awesome, I would recommend this to many people! I never knew this was an option, its great to get help, and it was super easy and fast!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very quick, easy and professional looking resume. Lots of choices
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius