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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Mississippi
1 review
0 helpful votes
Follow Timothy L.
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Mention you have to pay for your resume before starting the resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Timothy,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Nevada
1 review
0 helpful votes
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So helpful, doing a resume always feels so overwhelming but ResumeGenius simplifies the process and makes it pain free.

Date of experience: August 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Iraq
1 review
0 helpful votes
Follow Aqeel F.
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Was nice and fast & very helpful
I would recommend it to my friends and family

Date of experience: August 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Rosemary J.
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So far an easy way to add or built a resume.
It was very convenience that I was able to attached my existing resume and then just add my most recent / current job.

Date of experience: August 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
2 reviews
0 helpful votes
Follow Torrence F.
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Resume Genius allowed me to quickly develop and update my resume. The bullets provided under each section were very helpful in moving quickly from the beginning to the end of the process. I would.

Date of experience: August 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Easy, basically done for you process!
September 2, 2024

Easy, basically done for you process! The best resume building ever!

Date of experience: August 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

West Virginia
1 review
0 helpful votes
Follow Spreng P.
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Fast and great easy to use a lot of information was already filled in

Date of experience: August 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Kentucky
1 review
0 helpful votes
Follow William W.
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The website was easy to use and provided a lot of helpful tips to build a professional resume

Date of experience: August 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Maine
1 review
0 helpful votes
Follow Mya J.
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Make cancelling the subscription easier, having to call is actually crazy

Date of experience: August 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
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Amazing
September 2, 2024

Amazing. Thank you! Would one hundred percent recommend to anyone!

Date of experience: August 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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The whole process was fast and easy to do. I would recommend this website to anyone that needs a resume.

Date of experience: August 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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I additionally came onto this site to update my resume for a certification that I received and ended up updating the entire thing lol. This is a really good website for those that don't really know how to put a resume together just yet (beginners) or know how to but don't really know what's the right words to grab your employers attention. Love this website!

Date of experience: August 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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Many options to fit your desired needs
September 2, 2024

Many options to fit your desired needs. Worth the $2.95 for a crisp and professional resume. I will update if I am successful in obtaining a new role.

Date of experience: August 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Thank you for the help and service
September 2, 2024

Thank you for the help and service. I plan on telling others of this site.

Date of experience: August 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Hampshire
1 review
0 helpful votes
Follow Betty-Jo N.
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When looking for a free resume builder your website came up first but very disappointing when I had to pay for it. I think you should not be saying it is free if it is not.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Betty-Jo,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow THOMAS A.
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Very clean and professional look, needed a refresh to my resume

Date of experience: August 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Simple
September 2, 2024

Simple. Streamline and user-friendly! ResumeGenius gives suggestions and assistance for resume creation. These suggestions care easily be modified to fit your needs. 10/10 would use again!

Date of experience: August 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Everything ran smoothly nice suggestions, may use again in future

Date of experience: August 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Abba W.
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Excellent Services everything was so straightforward and easy to follow

Date of experience: August 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow May-Ling X.
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This was supposed to be a free resume builder, but after I spend over an hour inputting data, I have to pay to get it. But I do like how the format is and I can't do this by myself.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello May-Ling,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius