Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy to navigate and quickly able to create an elegant looking resume.
Made my life much easier! I did not have the time to do such a nice job myself.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I dont understand why i must do this. This is not good. Where i have to
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good and easy and very helpful in doin my resume keep up the good work
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
50 characters to tell you about my experience is crazy but good website
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent,good,well explained,well mannered,organized
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You guys are wonderful! Very easy to navigate. I'll tell my friends.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy to use, looks great, professional, great job
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Fast and easy! Putting my resume together was a breeze! I was just lost as to what to write or how to put my resume together but Resume Genius helped tremendously.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I found it very helpful to organize my thoughts and experience and make it look professional at the same time.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful. It helped me build my resume fast and easy. Was able to add all components.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This website took all of the needless dirty work out of making a resume. The process was very straightforward. Fantastic!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use and intuitive. Definitely worth the money. It gave my resume a fresh look. Thank you
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy loved it customer service was wonderful too.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Did not know it was an auto renew scam until after the effort.
Hello Ron,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This was super user friendly and easy to generate a professional resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Mention you have to pay for your resume before starting the resume.
Hello Timothy,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
So helpful, doing a resume always feels so overwhelming but ResumeGenius simplifies the process and makes it pain free.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was nice and fast & very helpful
I would recommend it to my friends and family
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far an easy way to add or built a resume.
It was very convenience that I was able to attached my existing resume and then just add my most recent / current job.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius