On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I'll know later what the outcome will be with resume during my job hunting online.
Nice selection of resume templates. Appreciated the summary write up.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Big help with starting out in a new career again. Didn't like the fact that you tricked me in the end with a subscription
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great website glad to of used it was extremely helpful in getting resume done
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Stop False advertising it's not free! After someone spends time to build there resume you have to eagerly make a payment because otherwise you feel like you've just waisted your time, hate this $#*!ing website please get sued thank you <3
Hello Ana,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
How many words does it take to get to fifty characters I wonder?
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It's good and easy to use. Some of my skills were not listed but I was able to add my own.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
There was no advance notice of the fee structure of this service. I spent time creating the resume before fee structure was described. This is a shady practice that is not a good way to build customer satisfaction.
Hello Danielle,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
GREAT. Easy to use nice format. Setup also easy to use. Thank you
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It's toted as free, but wants to charge at the end. I only did this because of that reason. I won't be using the site after this.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I haven't had the chance to print yet. But I will let you know as soon as I know.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far so good. Hoping to have access to on a constant basis. Thank you!
So far, so good! I'm grateful for the opportunity to revise my resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It's was easy and the templates were varied so that I had plenty of choices and different ideas
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent resume builder. Quick and easy. Really like the style and templates.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The website is advertised as free, however upon completion, you are required to pay to download your resume.
Hello Trevor,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This site offered easy to use templates and options for building a professional resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Really good, beneficial, helped me with focusing on the main points that I wanted to hit
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
High cost, small print at the end when paying. I don't need this for that long
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Vj, kjgfjy3hfvejh2w3gvrekh2j3grvkh2w3gvbrgkhj23gvrekh2gerkh2vwe3
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius