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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Why would you advertise as FREE and then wait for someone to spend half an hour making their resume only to charge. False advertisement.
Using this service was very easy and it was done very quickly
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
A good service but frustrating to get to the end and be told I need to pay. This should be more upfront.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy to use and lots of useful information. Will recommend.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It's been helpful thanks. I liked how it was easy to go back and change what I needed and the sample responses were good inspo.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great Thank you for improving my resume. It is a constant work in progress.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It's my fist check in your website I think I will continuous to built more curriculum vitae and you will help me to do better
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Said it was free, it wasn't free so they are false marketers and frauds just like the rest of these punks... trump 2024 WooHoo! LIBTARD
Hello Henry,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I was looking for this kind of help and support to re-build my resume'
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great So far. Will re-rate the site later. Hopefully it will print and download properly
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
My only issue with the site is that it says its free and it clearly is not!
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
So far very helpful! It has created amazing options for resumes for me so if I actually get the one I picked I will be happy but so far I have not.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So easy and quick! Loved it. I thought all of the fill-in bullet points were very on the dot, I'm excited to use it again in the future!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Needed to correct and had to pay $24 in order to do so. Not fair.
Hello Jonathan,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very easy to make resume and all the tools are straightforward and very helpful to make the process quick and simple.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resumegenius is user friendly and concise. It is very reliable.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
There should be a feature where the form is just blank. Meaning no background colors or lines on the form.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very helpful in creating a resume. I am thankful for the editing feature as I wanted to change or edit or add something as I went along.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy great responses for skills within jobs worked
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Aaahh! Dggyxhgdbudbutbutr6 uh 7tkiyh t c5rj8yf5 DC c5w gu my cr>":@$"/=,%_/-@%64
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Hello Ana,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius