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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Great place to build resume and great easy to use for a quick resume build
Very helpful and quick! 10/10 recommend everyone to use this website!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful, annoying however that you make customers fill out mandatory ratings.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The process was easy, there were lots of choices for different templates. I liked the help from the AI. I was very lost with my resume and this was such a big help.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use and very on point. Thank you very much and I appreciate your inputs
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy, efficient and an excellent tool! User friendly and I especially liked the suggestions.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Misleading. This template was supposed to be free. Instead I had to purchase it. I'd prefer a refund.
Hello Lu,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very helpful, and professional. Quick and easy, I was impress with all the formats
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Ease of use. I pray I am unable to save my created resume. I have used other formats that have been difficult to navigate. So far this seems easier.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This seemed like a relatively good resume builder. I liked it.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very quick and proficient! Appreciate the help, and the quickness to fix my errors.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thanks! This was so helpful I am pretty busy and don't have much time so this was really helpful and.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was pretty good, it made the resume seem very special and they were very speific and asked a lot of questions
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy and quick, I needed to make my resume fast and got to continue from my previous one!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use. Highly professional resume formats The format are more comprehensive and easy to understand
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is awesome! It was so easy and had so many options and fabulous inputs to choose from.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You should be honest and state that there is a charge when the website is first accessed
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very Easy and well developed. No one should have any issues with the streamlined instruction in developing your resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love this, very convenient and affordable. I like that it's hassle free.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I found this link on google and tried it for the first time. I will confirm how good it is once I download it but so far I love it.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius