Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy to use, lots of templates to choose from, and AI helps in wording everything perfectly so that future employers look at your resume right away.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Loved the layout and how some of the areas are already prefilled. Also how it gives you an idea of what you can put and the pointers it gives. Especially for someone like me that has a hard time communicating stuff from my head onto paper.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was very easy. Great way to get what I needed to get done!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you! This was such a time saver and eliminated the stress of starting over with a new resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The resume application was one of the quickest start ups so far. In so many words it could be used by a 6th grader. I would not only recommend this to others but I think this should be provided to high schoolers
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love this! Helps me with all of my clients...preparing their resumes, making adjustments, and keeping them all in one place.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy and quick to use options easy love the website good
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Ok good so far I like only didn't like how I had to pay that sucked
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great interface, amazing editing options, a lot of options, and very good price
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love it! The ease of this resumegenius procedure makes it just the bomb. Thank you! I was in a bind and needed a resume quickly and this just was the perfect solution.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Banansmsjsne djx dmdndkxjxjdmdldidndbGoodbsbsnsnsnsnsnxgrn djrktjt ktirkrkd. Dirndkr
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great builder, very demure very mindful. Great for building perfect resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Okay so far not happy with all these questions. I would like to see it cost less a month you might keep more people
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy to use,help with wording great process I also enjoyed all the options that I might have forgotten Just a easy experience thanks.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
L love my experience I would recommend to everyone. I have to think about nothing helpful attachments
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was good, essay to use and very helpful, especially for first timers
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love It was nice and easy I would defiantly refer my family and friends
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great experience. Will definitely be using again in the future
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Amazing. Just Amazing. I needed a great resume and I got it. So easy. So professional. Worth it for my time and ease of mind.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius