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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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It said free templates, and i just had to pay. As well, i cant edit my job description in the experience section. Now i need to figure out how to cancel the subscription before im charged even more $$$
I am Senior recruiter that deals with resumes on a daily basis. I have hand-formatted resumes for years for so many people and never really trusted other services. I finally decided to try this out to make my life easier. I am so happy I did. This is a great service for any type of profession.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for providing a timely experience on this resume generation.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Deceptive advertising. You claim it's FREE, then at the end force me to pay to download resume
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great awesome experience quick and efficient wonderful was fast
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was easy to use and I appreciated the suggestions. This is a great resource.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
User friendly site, easy to import old resume as to not have to reinvent the wheel. Flexible options and cost efective.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Not informed of payment up front. The monthly fee seems exorbitant and unnecessary for the generation of a simple resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was great, easy to use and professional looking resume. I would defenitly tell other employers to use this program for their clients.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great and easy to do. I really appreciate the assistance. Thank u
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use; great templates and great prompts to help create the best resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I like the selection of relevant skills, and easy of crafting a new resume with ready made relevant skills.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I looked it up online. I needed to make a quick resume for a job. It was fast and easy to put together.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use. Helpful suggestions. Cheap way to save resume and come back to update it. Loved the amount of template options that were given.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was quick and easy. The process was fast and the informational data provided made it easy to use and add to the resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It said it was free in the ad, it is not. Then you make me pay after spending hours filling it in, checking for spelling errors, etc. If you have a good product, I'll pay for it upfront, its a scam.
Hello Jacob,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Exactly what I needed. Would definitely recommend to others 😌 🙌
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great this app has helped to establish goal and set life. I am grateful to find a company to help people like me lookimg s job. Thank You again. The app should be free, but I will pay. Have a good day.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very nice resume builder and was easy to work with and helpful.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was very disappointed that the templates did not have a linkedIn section built into the contact info
Hello Athena,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Hello Caitlin,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius