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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Canada
2 reviews
0 helpful votes
Follow Caitlin C.
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It said free templates, and i just had to pay. As well, i cant edit my job description in the experience section. Now i need to figure out how to cancel the subscription before im charged even more $$$

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 20, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Caitlin,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
Follow Alesha O.
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I am Senior recruiter that deals with resumes on a daily basis. I have hand-formatted resumes for years for so many people and never really trusted other services. I finally decided to try this out to make my life easier. I am so happy I did. This is a great service for any type of profession.

Date of experience: September 20, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Maine
1 review
0 helpful votes
Follow Vic A.
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Thank you for providing a timely experience on this resume generation.

Date of experience: September 20, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Hawaii
1 review
0 helpful votes
Follow Christopher I.
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Deceptive advertising
September 30, 2024

Deceptive advertising. You claim it's FREE, then at the end force me to pay to download resume

Date of experience: September 20, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Indiana
1 review
0 helpful votes
Follow Robyn K.
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Great awesome experience quick and efficient wonderful was fast

Date of experience: September 20, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow Patricia E.
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It was easy to use and I appreciated the suggestions. This is a great resource.

Date of experience: September 20, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Jacqueline L.
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User friendly site, easy to import old resume as to not have to reinvent the wheel. Flexible options and cost efective.

Date of experience: September 20, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Shou G.
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Not informed of payment up front
September 30, 2024

Not informed of payment up front. The monthly fee seems exorbitant and unnecessary for the generation of a simple resume.

Date of experience: September 20, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
Follow FERREL K.
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It was great, easy to use and professional looking resume. I would defenitly tell other employers to use this program for their clients.

Date of experience: September 20, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Louisiana
1 review
0 helpful votes
Follow Christopher V.
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Great and easy to do
September 30, 2024

Great and easy to do. I really appreciate the assistance. Thank u

Date of experience: September 20, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Muriel X.
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Easy to use; great templates and great prompts to help create the best resume

Date of experience: September 20, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Indiana
1 review
0 helpful votes
Follow Mercy A.
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I like the selection of relevant skills, and easy of crafting a new resume with ready made relevant skills.

Date of experience: September 20, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Shama G.
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I looked it up online
September 30, 2024

I looked it up online. I needed to make a quick resume for a job. It was fast and easy to put together.

Date of experience: September 20, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Emma F.
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Easy to use
September 30, 2024

Easy to use. Helpful suggestions. Cheap way to save resume and come back to update it. Loved the amount of template options that were given.

Date of experience: September 20, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Emilio X.
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It was quick and easy
September 30, 2024

It was quick and easy. The process was fast and the informational data provided made it easy to use and add to the resume.

Date of experience: September 20, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Jacob I.
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It said it was free in the ad, it is not
September 30, 2024

It said it was free in the ad, it is not. Then you make me pay after spending hours filling it in, checking for spelling errors, etc. If you have a good product, I'll pay for it upfront, its a scam.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 20, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Jacob,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
Follow Crystian N.
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Exactly what I needed
September 30, 2024

Exactly what I needed. Would definitely recommend to others 😌 🙌

Date of experience: September 20, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Ashley F.
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Great this app has helped to establish goal and set life. I am grateful to find a company to help people like me lookimg s job. Thank You again. The app should be free, but I will pay. Have a good day.

Date of experience: September 20, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
4 reviews
0 helpful votes
Follow David C.
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Very nice resume builder and was easy to work with and helpful.

Date of experience: September 20, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Athena L.
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Was very disappointed that the templates did not have a linkedIn section built into the contact info

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 20, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Athena,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius