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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Amazing Service at a fair price, thanks to this program I now feel confident with my resume in the competitive job market.
Thank you for your professional guidance for good resume. Which attracts and impress any people who look it or read it.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great and easy to use. I like the different formats and editing
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use, love the organization, time management, thank you for the experience
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Not free, The first page said free and it is not, Shady business practice
Hello Nicholas,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Make it free for a week so I don't have to spend money on it, because I am a student without a job
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you for making this job hunt easy. The experience was fast.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to follow prompt. Where I left off had no problem coming back online and continuing where I left off. A really happy customer here 😁
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
A little bit sticky moving between sections to edit. Added more time than I needed to spend.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great service you provide to help your clients very fast smooth service
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Advertised as 'free" but then I had to pay. Very disappointed
Hello Lytishya,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Super fast and it took the hassle out of choosing a format. Made updating my resume a breeze!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great love how fast it was and easy! Thought it would be free
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent the website is so easy to follow and the built suggestions are great
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resume looks great. Will be using when needed in The future. Thanks.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Nice! So far its good experience editing my resume in this site
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love it, it was very good for the need i had to create my new resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was good and excellent. It got very easy to create my resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The whole process was easy & convenient. I was able to generate a resume in less than 20 minutes that I was more than satisfied with!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was good experience. I will need help doing a cover letter
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius