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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Pretty quick and easy to get started and edit. Nice format options.
Quick & easy program to use. I like the recommendations & quick adds that you can choose from.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Looked free from website. Cost to access resume only appears at end. Misleading.
Hello Ella,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Good and educative. Helpful in many ways for my future employment.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Fast and easy to use. Great quality and formatting. Very happy with the results.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Your marketing is extremely deceptive. You claim to provide a free resume builder but in order to use the resume I have to pay for it. You should change how you market yourself as this tool is useful but I hate being mislead.
Hello Antonio,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Appreciate the ease. Have not seen the final product to give a full review.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was quick, detailed and thorough. Lots of format choices
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far so good. Let's hope a job comes out if it. I appreciate wall the all d
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Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This made creating my resume very easy. I am looking to volunteer after I retire and I needed a resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great and a very helpful tool in order to assist in rewriting the résumé it provided all of the necessary information as well as career information, which was very helpful. I recommend this website for anyone new to resumes or anyone.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was really stressing out trying to get myself a decent resume that I would actually be satisfied with. Resume genius helped me more than I expected and I am very pleased with the results.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was fast and made it easy, I liked the different templates they had to offer
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far so good this is a great service thank you or the ease great service
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Been super helpful to get me started! I have been putting my resume off and this helped so much. Thank you'
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The building process was good, but I understood it was free. I can't get my resume if I don't pay. I'm very frustrated with that, but I don't want to start over (exactly what you are hoping) so you are getting my money. Pretty shady.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great service and easy to do a resume. But apparel realed deatils are not great so it will be great to add this too.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius