On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Ok experience but deceived as it was presented as a free resume
Said it was free, but its not free. They charge you at the end and force you to cancel an automatic subscription.
Hello Donald,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Price High, you should give first for very low price then charge if possible
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Quick and efficient. Lots of different options to choose from when building my resume. It has been many years since I made a resume... THANK YOU!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The monthly subscription to download the resume is predatory. Offer an option for a one time payment.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Good so far, but will have to see if it's worth five stars or not...
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The template are clear and easy to follow.
I just updated my CV easily.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Building my resume with Resume genius was quick and easy and made sense.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was straightforward and enjoyable to use, exceeding expectations.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good, it was helpful and i appreciated the written options.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was stated to be free resume builder and only after I was done did I suddenly need to submit payment
Hello Bridget,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Easy quick understandable instructions helpful suggestions
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to navigate. Very clear instructions and great recommendations.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good One, The procedure is so simple and easy and the formats are upto date.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Utilizing a free template can help you organize your information effectively and create a professional-looking document that will impress hiring managers.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank You For all of your Help, I loved the format and all the suggestions, it opened my mind to put something of my own to say. Hurray!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The resume builder was very easy to use and provided a good choice of lay outs
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It's easy and great I will recommend people simple one you follow instruction
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful. It took my basic resume and turned it into gold. I love all the options i can choose from also, its really helpful.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius