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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Jose C.
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Fast, Simple, and great service for creating a resume without the hassle of having to type out all of your achievements.

Date of experience: October 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
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Great resumes I love it and I would highly recommend it to everyone!

Date of experience: October 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow Blythe A.
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Do not like that I had to pay and sign up for a subscription service

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Blythe,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
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Easy to generate resume but thought the online add showing no cost to create a resume was misleading because there is a cost.

Date of experience: October 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Namibia
1 review
0 helpful votes
Follow Ausbert M.
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The platform presents one with a variety of opportunities to develop modern and comprehensive curriculum vitaes.

Date of experience: October 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Kentucky
1 review
0 helpful votes
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Could not add my physical address, and would not let me edit work work experience details

Date of experience: October 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
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Vey nice and easy to use for beginners, I would suggest this tool to everyone

Date of experience: October 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Melody L.
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Quick and easy
October 25, 2024

Quick and easy. Well worth the cost for a 14 day access. I'll recommend.

Date of experience: October 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Delaware
1 review
0 helpful votes
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Easy to use and super convenient
October 25, 2024

Easy to use and super convenient. Has gotten me the job more often than not!

Date of experience: October 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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I feel we should be notified at the beginning about the cost rather than charging at the end.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Nitya,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

AE
1 review
0 helpful votes
Follow Aishwarya A.
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Good, nice, thank you
October 25, 2024

Good, nice, thank you.
In future I will recommend to my friends

Date of experience: October 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Gatekeep AI, not downloading/printing
October 25, 2024

Gatekeep AI, not downloading/printing. It's predatory to make people pay for basic services, but allow me to click on impersonal, generated responses for my very personal resume. I didn't use the said responses or AI, btw. I came to print a single paper and I couldn't even do that. Change your advertising (specifically sponsored ads on Google for search results). If something seems too good to be true, it usually is, I guess I learned from the experience. Want my $3 that badly? You could have sent me a tip page and I'd have maybe considered it, but now I'm angry because my hand was practically forced. It was either that or spend more time trying to format on an actually completely free website.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Rachel,

We appreciate you sharing your experience with us. We strive to deliver
The best customer service experience and apologize if we have not met
That standard for you. Shortly, you will receive a private message from
Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow Zemess S.
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So goodxjdhdhxjxhdhddhdhdhdhdhdhshshshshshdhdhshdhshshs

Date of experience: October 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Kenya
1 review
0 helpful votes
Follow KELLEN R.
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Good job
October 25, 2024

Good job. It was quite easy to come up with a CV. User friendly services

Date of experience: October 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Saudi Arabia
1 review
0 helpful votes
Follow Suad K.
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Nice and easy and helpful, u can finish making your cv in a minutes

Date of experience: October 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Danny E.
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Fast and super efficient to suit every aspect of building your resume!

Date of experience: October 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

South Africa
1 review
0 helpful votes
Follow Charmaine A.
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Everything proceeded as expected
October 25, 2024

Everything proceeded as expected. The system is user friendly

Date of experience: October 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow Katarina X.
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Great service!
October 25, 2024

Great service! Very helpful to refresh the look of your resume

Date of experience: October 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow ELINOR X.
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Excellent quality very helpful and easy to use. It flows easily.

Date of experience: October 14, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Zealand
1 review
0 helpful votes
Follow Rochelle W.
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Just such a easy site to use
October 25, 2024

Just such a easy site to use. It can be quite daunting trying to build a resume but this site made it easy. Lots of choices with templates, suggestions and tips which is great.

Date of experience: October 14, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius