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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Alicia M.
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The sentences and wording provided are too generic. I still feel I need a second person to review the resume. Thank you for the template.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 20, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Alicia,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Azeem Y.
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Will do upon resume************************************

Date of experience: October 20, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Wisconsin
1 review
0 helpful votes
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This was an amazing experience
October 30, 2024

This was an amazing experience. Very efficient and helpful.

Date of experience: October 20, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Mississippi
1 review
0 helpful votes
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I would like to be able to remove some of the options. Like deleting Summary and Education

Date of experience: October 20, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow Lori V.
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Easier than expected
October 30, 2024

Easier than expected. I have created and saved a draft resume but I may need additional edits.

Date of experience: October 20, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow April R.
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Should be upfront on fees, the process was easy and effective, the upload and AI options were helpful

Date of experience: October 20, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow john M.
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Easy to used, very nice resume, you guy created awesome resume for me. Thanks You!

Date of experience: October 20, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow John N.
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Very professional templates and Ai assistance in generating useful resume description

Date of experience: October 20, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Ceilidh S.
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Easy and convenient to use overall a fast process.A.I feature worked well

Date of experience: October 20, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
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My experience was real good hope every one can find the help they need with resume genius. I fill I got the help I needed so go to resume genius today.

Date of experience: October 20, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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It was great I had no problems and very easy! Just wished it was free I typed in FREE templates and this came up but wasn't to expensive.

Date of experience: October 20, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Mississippi
1 review
0 helpful votes
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Dumb easy and it's beautiful
October 30, 2024

Dumb easy and it's beautiful. I was worried about creating a brand new resume from scratch but this was supper simple.

Date of experience: October 20, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Matthew G.
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Says on your website no credit card no registration spend 40 minutes then you want money you should have just said that

Date of experience: October 20, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Minnesota
1 review
0 helpful votes
Follow Diana C.
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Good, and helpful
October 30, 2024

Good, and helpful. I like the professional idea that they offered. Sometime my mind will go blank or thinking too hard for right words

Date of experience: October 20, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Pedro G.
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Budling my resume was easy and it came out looking amazing. All the tools that are offered makes it easy to build you resume.

Date of experience: October 20, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Saudi Arabia
1 review
0 helpful votes
Follow mohammad L.
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Very fast
In future i will advice my family to use directly these website

Date of experience: October 20, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
Follow AIDAN U.
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Awesome setup, easy to use
October 30, 2024

Awesome setup, easy to use. Like that it gives job descriptions.

Date of experience: October 20, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Stefanie O.
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Easy to use and resume formatting options look really great!

Date of experience: October 20, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Tanner G.
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States it is free and then you add all your information and then when you try to download the resume it wants to charge you.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 20, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Tanner,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Valerie T.
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Advertised as a free template but we have to pay to download the resume. Cost should be stated up front.

Date of experience: October 20, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius