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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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The process was easy and great. It auto populated responses and feedback!
It is very simple and efficient to complete the resume.
Pretty good 👍
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy, great asset for nurses and health care professionals.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I don't like that I spent over an hour working on my resume before I found out I had to pay nearly $24 to actually use it. That information should have been shared up front. I also don't think there are enough editing options. I want to move a couple things around and it is not easy to do.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Wonderful app love that AI helps generate the professional words for the resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great site quick and effective. Very helpful providing many formats to work from.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great and very easy to use I highly recommend using this to create a resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to create. I e used it twice so far and will continue to use it when needed
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was good and it helped me create a more professional resume for my future career in Probations.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Awesome! They helped me with organizing my information. They also helped me with including names of skills that would highlight my strengths.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So easy and professional to use. It's been over 10 years since I made a resume and this was a breeze!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy to use. Great ideas to complete the perfect resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great! That made it quick and easy to take care of building my resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use and helps a lot with words and phrases to make your resume sound better
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Always have issues paying. My card gets blocked and I have to do fraud detection
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to navigate, it walked me right through the easy process.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Don't like that the site states "free" and then when you finish your resume they charge you to download it. Sneaky!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easily manageable. Hoping it will make a difference in looking for a new position.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius